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Cant use tools on photoshop

New Here ,
Sep 22, 2022 Sep 22, 2022

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I'd use photoshop for a short while then the cursor reverts back to a regular mouse. Can't use or select any tools, brush, select, hand. It just stays as the mouse cursor and I cant use the software at all. Resettingbtool presets doesn't solve it. Opening and closing doesn't solve it. Restarting doesn't solve it

 

 

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New Here ,
Sep 22, 2022 Sep 22, 2022

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Seriously no one has any answers?

 

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Community Expert ,
Sep 22, 2022 Sep 22, 2022

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Seriously no one has any answers?

 

You posted this 12 minutes after your first post. Keep in mind that this is not a live chat environment.

 

These are user to user forums staffed by volunteers and Adobe customers just like you. You may get a prompt reply or you may have to wait a while until someone pops by with a useful suggestion for you.

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Community Expert ,
Sep 22, 2022 Sep 22, 2022

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Hi Classic, 

 

Let's see if we can get this worked out.  For starters, do this:  Go to Edit > Preferences > Plugins and UNCHECK "Enable Generator".  Let me know how that goes.


John W. | pixellingo

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