Canvas Stops Opening and Photoshop Stops Working

[Maggie5D91]

I have version 22.5 of Photoshop and it will work without issue for a little while, but then when I try to reopen a project or create a new canvas, Photoshop will stop responding altogether -  it will not even close properly (i.e. I have to close it from the Task Manager).  I have tried uninstalling the program twice to no avail.  The only thing that I can do to get it to start working properly again is to close it, delete the Adobe Photoshop 2021 Settings folder and then restart Photoshop.  Photoshop works fine for a little while, but then eventually the problem reoccurs.  Is there anything I can do to permanently resolve this problem?  There are no error messages displayed.  It seems like whatever is happening keeps corrupting my settings.

I have verified that my computer meets all the hardware requirements to run it.   My OS is Windows 10 20H2

Any and all help is greatly appreciated.

[kevin stohlmeyer]

We need more specs

Available (not total) HD space, RAM, Graphics Card(s), VRAM, scratch disk space/drive

[Maggie5D91]

Thank you. Here is what I have:

HARD DISK SIZE AVAILABLE
C:\ 114 GB
C:\ 931 GB

RAM
16 GB

Scratch Disk
C:\ 114 GB

NVIDIA GeForce GTX 1660 Ti
Total Available Graphic Memory 14172 MB
Dedicated Video Memory 6144 MB
System Video Memory 0 MB
Shared System Memory 8028 MB

Intel UHD Graphic 750
Same as NVIDIA

In Adobe -> Preferences -> Performance, Graphics Processor setting is showing NVIDIA card.

[kevin stohlmeyer · Accepted solution]

You have two installed graphics cards? Nvidia and Intel?

Two issues -

1. Photoshop cannot run properly with two active video cards.

2. The Intel does not meet the minimum graphics cards standards for newer versions of Photoshop.

Here's how to resolve:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus 

Deactivate the Intel graphics 750 and it should resolve the issue.

[Maggie5D91]

Thank you, removing the Intel graphics card fixed my issue, I really appreciate it.