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Changed Adobe Account because work related offer, now all my LOCALLY saved files appear to be gone

New Here ,
Oct 27, 2022 Oct 27, 2022

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I always saved my Photoshop projects locally, so my assumption was that they could not be removed/deleted by any one else but me. So i was quite surprised that I could not find any project I worked on for the past two years....

Does anyone know why I can't find my files anymore (not in the map I saved them, nor via any other way). Did Adobe really extract/delete the files from my Mac? And if so, is that even allowed? 

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correct answers 1 Correct answer

Community Expert , Oct 27, 2022 Oct 27, 2022

If you saved to the creative cloud folder, you didn't save locally, you saved to Adobe's cloud storage service. It's just like Dropbox. That folder is a shortcut.

 

It sounds like you're logging into a different Adobe account, so naturally you won't have access to the files in your other account. You need to log into the old Adobe account.

 

And next time, go to a hard drive on your machine, not the CC folder.

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New Here ,
Oct 27, 2022 Oct 27, 2022

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I'd like to add that all my Indesign files are still on my Mac. So it feels kinda random that my PS projects are gone.

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New Here ,
Oct 27, 2022 Oct 27, 2022

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Sorry for the constant replying to myself, but it seems that the folder in which i saved my files (named: creative cloud files) has been replaced by a new folder with the same name. Is there any way to get my old folder (and projects) back???

 

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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If you saved to the creative cloud folder, you didn't save locally, you saved to Adobe's cloud storage service. It's just like Dropbox. That folder is a shortcut.

 

It sounds like you're logging into a different Adobe account, so naturally you won't have access to the files in your other account. You need to log into the old Adobe account.

 

And next time, go to a hard drive on your machine, not the CC folder.

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New Here ,
Oct 27, 2022 Oct 27, 2022

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Thanks for your reply! But if that folder would only be a shortcut to the cloud, then the files should be in the cloud, woudn't they? Because that isn't so.

And besides from that, I always choose the option 'save on pc' in Photoshop, that hopefully means that I did this and not save them in a shortcut map 🙂

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New Here ,
Oct 27, 2022 Oct 27, 2022

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(the files are not in the cloud of my old account I mean)

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New Here ,
Oct 27, 2022 Oct 27, 2022

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I'm a bit ashamed. I thought they weren't in my old account, but when I took another look they were (had to choose synchronised files). So D Fosse thanks for your answer 🙂 I'll make sure to save my files into another (back up) device the next time.

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