Normally when using the clone stamp tool, after I select a source region on my image and begin to drag toward the target region, the source is painted into the target. However, on this startup of Photoshop, when I hold down the left mouse button, a white disc appears within my brush, and no 'painting' takes place. I have tried (a) resetting Photoshop tool settings, and (b) shutting down and restarting my iMacS High Sierra 10.13.2. Nothing helps.
Adobe Community Professional, Jan 25, 2018Jan 25, 2018
davescm • Adobe Community Professional, Jan 25, 2018Jan 25, 2018
A full screenshot showing the brush , the layers panel, options bar etc would be helpful in understanding your issue.
Please be very careful about remote access. There are warnings on the forum about folk fraudulently gaining access to PCs under the guise of "helping" and passing themselves off as support staff. Only those with the Red staff badge work for Adobe. The rest of us are just volunteer users. I would restrict any form of remote access only to those I know and trust.
I second what Dave said about remote access. And I would add to that to be careful even about giving Adobe remote access. If you happen to contact Adobe phone support, not all of the support people are knowledgable and I know of instances where they have wrecked havoc with customer computers using remote access. Remote access should be a last resort, and even then I'd advise making a backup of your computer before doing so.
I had this problem today and was losing my mind. I went through each solution, none of them worked. I created a new image and found the clone tool worked. I then compared the two images and noticed that the image where the clone tool didn't work was "locked" and was named Background double clicking on the padlock requested a name for a new layer (Layer 0) and once I had done that, the clone tool worked as expected, no more white disc...