Closes automatically after recent update!

New Here ,
Apr 14, 2022 Apr 14, 2022

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As soon as I try to do anything after the recent update the program closes.

I have installed and reinstalled the program. 

 

Is there a fix? This bad timing, I have a personal deadline for a project and need this working. 

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Windows

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Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

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What OS version are you on.

 

Reset Prefs Thoroughly (Mac)

Quit Your Adobe App (100% you must do this)

Finder >> Go (hold down option to show hidden) >> library 

Rename these 4 folders

  • Preferences >> Adobe  >> Program Name rename to (Program Name .old)
  • Library- >> Caches >> com.(Program Name) rename to (Program Name .old)
  • Library >> Application Support >> Adobe >> Program Name rename to (Program Name.old)
  • /Library/Application Support/Adobe/CEP rename to (CEP .old)

 

Reset Prefs Thoroughly (windows):

  • Close all Adobe applications.
  • Go to Location : C:\Users\user\AppData\Roaming\Adobe
  • Rename Adobe Illustrator and Adobe Illustrator XX Settings folders to Adobe Illustrator.old and Adobe Illustrator XX Settings folders.old
  • Launch Illustrator from CC.

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New Here ,
Apr 14, 2022 Apr 14, 2022

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I'm using windows. I updated my Adobe photoshop this morning and since it has stopped. I'm trying to do what you listed above but it's not working

 

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