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Cloud saved project isn't moving to my other computer at home.

New Here ,
Apr 06, 2023 Apr 06, 2023

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I had a project that I started on a school computer for an assignment and saved it to the cloud at the end of the hour which did show up on the school computer when I looked back to make sure it saved but now that I'm at my laptop at home the cloud document isn't showing up anymore?

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Community Expert ,
Apr 06, 2023 Apr 06, 2023

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Hi @Turner24430503l2r0 is your Creative Cloud desktop app syncing properly? Go to assets.adobe.com and log in - do you see your file there?

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New Here ,
Apr 06, 2023 Apr 06, 2023

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it is not showing up there no

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Community Expert ,
Apr 06, 2023 Apr 06, 2023

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If its not on assets.adobe.com site then it was not saved to the cloud and most likely was saved locally on the school computer.

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Community Expert ,
Apr 06, 2023 Apr 06, 2023

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@Turner24430503l2r0 

 

I'm not sure that I completely follow your very long run-on sentence, but I think you are saying:

  • you saved the document on the Cloud on the school computer
  • you don't see it on your laptop at home

Is that correct?

 

What you didn't tell us is if you are logging in with the same Adobe ID and pw on both devices. Files on the Cloud are linked to your login.

 

Jane

 

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