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code 205

New Here ,
May 17, 2023 May 17, 2023

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I use the pirated version before. I have the licensed versions now but I can't use it. How I can fix that?

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Community Expert ,
May 17, 2023 May 17, 2023

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@AryondFX 

 

We can translate typed text, but not screen images. What does your screenshot say? 

 

What do you mean by "can't use it"? Do you get flashing lights? A white screen? Are you missing tools? You can't open Photoshop? Please clarify.

 

If you can open Photoshop, go to Help > About > Copy and paste the contents into a Reply window. It may take a few minutes to show up.

 

For Error code 205, try the steps here  — expand the section for Windows:

https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html#

 

Jane

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New Here ,
May 17, 2023 May 17, 2023

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Sorry, Photoshop hass encountered an error and needs to close.
You will not able to use Photoshop at this time. Please contact "Customer Support" and use the referance code 205 for more information on how to resolve this issue.

 

I hit the Okay button and It's close.

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Community Expert ,
May 17, 2023 May 17, 2023

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@AryondFX 

 

What happened when you tried the steps on the Help page for the error code?

 

Jane

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Community Expert ,
May 17, 2023 May 17, 2023

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It looks like a very generic error "Sorry, Photoshop has encountered an error and needs to close". Very difficult to diagnose without more information.

 

That could be any number of reasons from hardware to operating system and anything in between.

 

Which version of Photoshop are you using and what are the specifications of your computer and operating system?

 

Any clues or errors in the Windows Event Viewer?

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New Here ,
May 17, 2023 May 17, 2023

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I use Photoshop 24.4.1, I tried the old ones but nothing work.

I use Windows 10 22H2 with;

 

RX6600

Ryzen 5 3600

2x8 3200MHz Ram

650W Power

Lots of SSD and HDD

 

And I don't know what is the Windows Event Viewer.

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Community Expert ,
May 17, 2023 May 17, 2023

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