Color bug when going full screen

New Here ,
Apr 09, 2022 Apr 09, 2022

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I've got a new wide gamut monitor (Adobe RGB) and I notice that when I press the F key to go into full screen mode in Photoshop my image hyper saturates in color.

 

What is causing this?

 

My only working solution is to leave photoshop and click on the desktop somewhere, then return to photoshop and click on my image, at which point, the image returns to normal saturation.

 

That is, until I need to go full screen and hit the F key again.

 

Anyone know what's going on? Thanks in advance.

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Adobe Community Professional ,
Apr 11, 2022 Apr 11, 2022

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Seems like something is happening to disconnect Photoshop from the display profile when you fo full screeen-

Lurid colour on a wide gamut screen is most often due to lack of colourmanagement, most often this happens when viewing in an application like Windows Photos (many versions of which have no colour management, i.e. they ignore the display profile).

We need to know more about your system please, what version macOS? 

What display screen and how is it calibrated/profiled?

What Photoshop version number?

 

 

resetting Photoshop might help - Perhaps try resetting Photoshop preferences(read this entire post before acting please)?

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

 

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

The user Library folder is hidden by default on macOS.

To access files in the hidden user Library folder, see here for how to access hidden user library files. https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html

 

 

N one that on Mac, preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

It may even be time to reinstall Photoshop.

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

 

 

 

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Adobe Community Professional ,
Apr 11, 2022 Apr 11, 2022

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There's been a somewhat erratic issue in MacOS where the wrong monitor profile is used in a dual monitor setup. Quite often it seems to be triggered by hitting F to go full screen. It sounds like that could be the issue here.

 

I don't know of any other workaround than to switch main/secondary displays in the OS.

 

It seems to happen only with systems that have an integrated display + an external connected display - e.g. iMacs and MBPs. That points to a problem in how displays are assigned in the GPU/OS.

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Adobe Community Professional ,
Apr 11, 2022 Apr 11, 2022

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I'd try disabling GPU in preferences and report back if this makes any difference.

I'm using a wide gamut display, I can't replicate what you report: Mac OS 12.3.1, MacBook 15" 2019 hooked up to an NEC SpectraView.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Apr 22, 2022 Apr 22, 2022

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quote

I've got a new wide gamut monitor (Adobe RGB) and I notice that when I press the F key to go into full screen mode in Photoshop my image hyper saturates in color.

 

What is causing this?

 

My only working solution is to leave photoshop and click on the desktop somewhere, then return to photoshop and click on my image, at which point, the image returns to normal saturation.

 

That is, until I need to go full screen and hit the F key again.

 

Anyone know what's going on? Thanks in advance.


By @Jbm

Thanks for all your answers, although the problem is not completeley resolved i usedNB, colourmanagement net advices and im dealing with it that way.

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Adobe Community Professional ,
Apr 26, 2022 Apr 26, 2022

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jbm, so, resetting Photoshop as per those recommendations fixed it?

Or not?

How's it behaving after the reset?

 

thx


neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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