Color changes drastically from photoshop to mobile

[sofiagv1610]

I've had this issue recently when I bought a new computer and haven't managed to fixt it, I hope someone here can help me. I illustrate in Photoshop, my color space is sRGB and I embed the profile when exporting, everything looks fine until I see the image in my phone and it looks the same in every phone, the color changes drastically and they look much more saturated than they should. I tried to mimmick the way it looks on my phone in Photoshop and is pretty accurate except that the pink looks almost pure red.

This is how it should look

This is how it looks on my phone

[NB, colourmanagement · Accepted solution]

Hi

handheld devices do not have full color management as we understand it, however if you are using sRGB and seeing consitent results across multiple phones, that would point to a possible issue with your computer screen calibration.

Display profile issues on Windows

At least once a week on this forum we read about this, or very similar issues of appearance differing between applications.

Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for installing useless (corrupted) monitor display profiles.

I CAN happen with Macs but with far less likelyhood, it seems.

The issue can affect different applications in different ways, some not at all, some very badly.

The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".

Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather that causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, don’t change your Photoshop ‘color settings’ to try fix it. 

If you want to rule out pretty much the only issue we ever see with Photoshop, you can reset preferences, I never read of a preferences issue causing this problem though:

To reset the preferences in Photoshop: 

https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

To find out if this is the issue, I recommend you to try setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to sRGB. You can ADD sRGB if its not already listed. 

And be sure to check “Use my settings for this device”.

(OR, if you have a wide gamut monitor display (check the spec online) it’s better to try Adobe RGB instead).

Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.

If this change fixes the issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like i1display pro, which will create and install it's own custom monitor profile. The software should install it’s profile correctly so there should be no need to manual set the control panel once you are doing this right. 

Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but custom calibration is a superior approach.

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

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if you are 

[sofiagv1610]

Thank you so much that fixed the problem, I calibrated my monitor and reset the preferences, now the color is just slightly different which as you said is normal.

[MS30806860js35]

Hi, can you please tell me how did you calibrate your monitor? I am getting confused about which settings to change. Thanks

[NB, colourmanagement]

Sofia

thanks for the feedback, great to know when it works out. 

neil barstow, colourmanagement.net :: adobe forum volunteer

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[MS30806860js35]

Can you please tell me how you calibrated the monitor color settings?

[davescm]

You calibrate a monitor using a hardware calibration device along with it's associated software. When it runs, it puts colour patches on the screen which it reads and then uses to set a look up table, in teh monitor or GPU, to adjust its settings. The software also produces a colour profile for use by colour managed software such as Photoshop, so the corrected pixels values can be sent to the monitor for accurate display.

An example device:

https://calibrite.com/us/

Dave