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Noticed an odd problem with Photoshop recently. I teach art and also show my art in art galleries. Starting three years ago I decided to collect interesting JPG images of art, mostly paintings, and illustrations. I threw these images into a folder labeled, "Art". From these images, I draw inspiration for my art but plan to use these as examples of interesting art for my students. I also put together slideshows of these art pieces set to music via Apple's slideshow option. Fast forward to a couple of weeks ago. I now have nearly 10,000 images in this folder. At some point, I decided to color-correct many of these as many are horribly scanned images. I use Photoshop to do this. It's quick, simple, and very effective. However, when the number of images in this folder reached around 9,500 images, Photoshop does something odd. After color correcting a JPG image, and after the color correcting has been saved, the image deletes itself. It is no longer on my hard drive. Is this a problem with my computer or Photoshop? Is there a limit to how many JPG images one can put into a folder -- this problem only occurs once I color correct a JPG -- JPG files are not randomly eliminating themselves. (PS I don't plan to collect more than 10,000 images)
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Hi @Eric28542493e9ko It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Do you have any backup software, ie TimeMachine, that allows you to recover the images, do you have an idea how many have been deleted in this process?
Thank you,
Cory
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Hi @Eric28542493e9ko how are you bulk color correcting the files? Batch scripting I'm assuming - what are the steps in the script?
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I do use TimeMachine, and have used it recently for an unrelated issue, but I also now keep a backup folder of the images.
Last night, I color-corrected 15 images, and when I checked, these images were missing. I replaced them with my backup images.
Where do I go to see the Photoshop System Info? I can see a menu of topics.
I suspect, the solution to this is to keep the number of JPG files in a folder to around 5,000.
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Thanks for the update @Eric28542493e9ko.
Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you,
Cory
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Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a x64 Number of Launches: 515 Operating System: Mac OS 13.1.0 System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 6 Processor speed: 3000 MHz Built-in memory: 8192 MB Free memory: 3409 MB Memory available to Photoshop: 5294 MB Memory used by Photoshop: 74 % Crash Handler: Adobe DCX Version: 6.15.3 SAM SDK Version: 2.0.0-main.1564 ACP.local Status: - SDK Version: 2.11.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.2.0.5 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.5.3 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 5 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
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Required GPU accessible RAM: 1,500 MB
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Display: 1 Display Bounds: top=0, left=0, bottom=1152, right=2048 High DPI Monitor Main Display ------- Sniffer output
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"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=1512250 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64
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sniffer -baseTimeMS=1512250 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a x64
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{981 ms}
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All rights reserved. - from the file āFilter Gallery.pluginā Adaptive Wide Angle 24.1.1, Ā© 2014-2022 Adobe. All rights reserved. - from the file āAdaptive Wide Angle.pluginā Alien Skin Eye Candy 7 Autolayer Autolayer 7.2.0.50 36074 Copyright Ā© 2012 Alien Skin Software, LLC - from the file āAlien Skin Eye Candy 7 Autolayer.8li.pluginā Angled Strokes 24.1.1, Ā© 1991-2022 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā Average 24.1 Ā© 1993-2022 Adobe. All rights reserved. - from the file āAverage.pluginā Bas Relief 24.1.1, Ā© 1991-2022 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā BMP 24.1.1, Ā© 2003-2022 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā Camera Raw 15.2 (1381), Copyright Ā© 2023 Adobe Systems Incorporated - from the file āCamera Raw.pluginā Camera Raw Filter 15.2 (1381), Copyright Ā© 2023 Adobe Systems Incorporated - from the file āCamera Raw.pluginā Chalk & Charcoal 24.1.1, Ā© 1991-2022 Adobe. 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CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0 Loaded at: 1822 ms - launch time impact: 444 ms ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder" Loaded at: 66734 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 1823 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 1824 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.34.5.0 - from the file "Required Folder" Loaded at: 54774 ms - launch time impact: 605 ms CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 3.4.7.0 - from the file "Required Folder" Loaded at: 66734 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 54775 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 54775 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.0.0.27 - from the file "Required Folder" Loaded at: 66978 ms - launch time impact: 0 ms Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder" Scan time: 0 ms - entries: 37 Extensions: Libraries 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/index.htmlā com.adobe.capture.extension 2.0.41 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/capture/capture.htmlā com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/stock-panel-licensing/index.htmlā Export As 4.8.15 - from the file ā/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.htmlā Export As 4.8.15 - from the file ā/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.htmlā com.adobe.cclibraries.manager 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/manager.htmlā Installed TWAIN devices: NONE
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Thank you for the sysinfo @Eric28542493e9ko. It appears you are hitting the not enough RAM issue:
Memory available to Photoshop: 5294 MB
Ps alone needs a minimum of 8gbs of RAM. Please review the system requirements for Ps:
https://helpx.adobe.com/photoshop/system-requirements.html
Thank you,
Cory