Color Lookups missing

[OldSteve2]

I have PS24 and Windows 10 (64 bit). I am trying to use Color Lookups via Adjustments Layers. When I click on "Color Lookup" I just get a new blank layer named "Color Lookup". There are no options to choose from. I guess some files are missing from a folder. I can see users have had this problem in the past, but the solutions that are labelled correct several years ago do not work. (nb ICC files exist in several folders - I am assuming they are the problem, but maybe another file type is the issue).

Thank you for any help!

[Lumigraphics]

Is anything listed in the Properties panel? That should let you choose a LUT file.

[OldSteve2]

Properties is listed as a Window, but I cannot get it to appear, no matter how many times I select & deselect. However, in the course of trying to find Properties, I have just found that the Adjustments panel - it does the job perfectly!  Thanks for your help.

[NB, colourmanagement net]

Perhaps try resetting Photoshop preferences? 

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. 

If they become corrupt then various issues can occur.

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files. 

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\

  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS. 

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key. 

  Library will now appear in the list - below the current user's “home” directory. ]

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

Note for those on macOS:

Preference preservation is affected by macOS permissions, 

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

It may even be time to reinstall Photoshop. 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. 

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

[OldSteve2]

Thank you Neil. I have no doubt this is the correct answer and note that you are a volunteer and not responsible for Adobe's policies. I know that reinstalling is the standard fix for all problems - I just had a hope that this was a problem as easily fixed now as in the past by copying files from folder to folder.  I also note instances of "perhaps" and "may" in the answer. How can it be that Adobe does not provide a tool to definitively identify corrupt files ? (Or even do the whole re-install). This is a paid for service - spending hours re-installing to fix minor problems is the sort of thing I expect with freeware. Anyway, thanks to a prompt from "Lumigraphics", I have stumbled across a work around that will only cost me seconds, but next time your answer may be what I need, so your time has not been wasted.