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Command/Ctrl + Spacebar zoom shortcut not working

New Here ,
Dec 04, 2018 Dec 04, 2018

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For years I have used the command/ctrl + spacebar shortcut as a way to drag and zoom but after updating to PS 2019, that shortcut is not working. Does anyone know how to restore this function?

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correct answers 1 Correct answer

Community Beginner , Dec 05, 2018 Dec 05, 2018
I think it was either the hard reboot or re-install (not clean and just reinstalled CC desktop)

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Engaged ,
Nov 15, 2020 Nov 15, 2020

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I have the same problem! I've just installed Photoshop 2020, and when I hold Ctrl+Space and drag the mouse, instead of zooming, it draws a zoom selection box! Resetting the prefs made no difference.

 

There's no way I can use Photoshop like this! I feel so handicapped not being able to zoom quickly and smoothly. Losing this feature would be like having an arm chopped off! The only reason I "upgraded" to this version was for the bug fixes, but I'm happy to go back. I could work around the bugs.

 

I wonder if this has something to do with OpenGL? I notice that this version of Photoshop has no option to show the pixel grid, which apparently requires OpenGL?

 

My OS: Win 7 x64

My graphics card: Sapphire ATI Radeon 4670

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Engaged ,
Nov 15, 2020 Nov 15, 2020

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(Sorry about the double-post. This forum doesn't let me delete or edit posts.)

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Engaged ,
Nov 15, 2020 Nov 15, 2020

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I have the same problem! I've just installed Photoshop 2020 and when I hold Ctrl+Space, instead of zooming, it draws a zoom selection box! Resetting the prefs made no difference!

 

There's no way I can use Photoshop like this! I feel so handicapped not being able to zoom smoothly! I only 'upgraded' to this version for the bug fixes, but I can live with the old bugs if necessary.

 

I also notice this version of Photoshop has no option to show the pixel grid. I wonder if that is related to the problem?

 

I'm on Win 7 x62, with a Sapphire ATI Radeon 4670 graphics card.

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Engaged ,
Nov 15, 2020 Nov 15, 2020

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Update: I've made some discoveries about this problem:

First, the feature is called "Scrubby Zoom". There's a "Scrubby Zoom" checkbox in the zoom tool. It's grayed out on my machine.

The reason it's not working is because this feature uses the GPU, but Photoshop no longer accepts my GPU! This is ridiculous as it's a perfectly good GPU.

So rather than buy a new GPU, I'm just going to have to revert back to an earlier Photoshop!

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New Here ,
Dec 15, 2020 Dec 15, 2020

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I was having this same issue, finally found the solution on a different forum.

If the bounding box around your artboards is white, as mine was, you might be in "Overprint Preview". You can turn it off by simply going to View menu and uncheck "Overprint Preview".

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New Here ,
Dec 15, 2020 Dec 15, 2020

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The default keyboard function for Overprint Preview is "ctrl+alt+shift+y" so it is possible to toggle it by mistake

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New Here ,
Oct 07, 2021 Oct 07, 2021

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Hey guys it's not that hard !! Just try doing ctrl + E , you will thank me later ❤️

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Adobe Community Professional ,
Oct 07, 2021 Oct 07, 2021

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@bugmed37875781 wrote:

Hey guys it's not that hard !! Just try doing ctrl + E , you will thank me later


 

Ctrl+E is a shortcut for merging layers and does not apply to this thread about Zoom shortcuts.

 

Result

Windows

Mac

Merge layers

Highlight layers you want to merge, then Control + E

Highlight the layers you want to merge, then Command + E

 

Jane

 

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Participant ,
Oct 08, 2021 Oct 08, 2021

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Has anyone figured this out?

Scrubby zoom would make my day so much happier.

I use Win 10 and the latest version of Illustrator.

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Adobe Employee ,
Oct 08, 2021 Oct 08, 2021

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If you go to Preferences > Performance, is "Use Graphics Processor" checked? GPU needs to be enable for Scrubby Zoom to function.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Participant ,
Oct 08, 2021 Oct 08, 2021

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In Illustrator, I don't get "Use Graphics Processor".

Under Preferences > Performance is: "Compatible GPU available". 

Under this is "GPU Performance" and "Animated Zoom".

Both are checked.

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Participant ,
Oct 08, 2021 Oct 08, 2021

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But unchecking "Animated zoom" may have fixed it!  A million thank yous!

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