Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Conflict Updating Photoshop

New Here ,
Jun 15, 2021 Jun 15, 2021

When I was trying to update Photoshop, it suggest that I have to close 'Adobe CR Daemon' before updating which I did as mention. But it doesn't work. Does anyone have any idea how to find any other conflicting software that may be affecting updates?

2.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Jun 17, 2021 Jun 17, 2021

Hi there,

Sorry to hear that you're not able to update Photoshop. Have you tried restarting the computer and see if that helps?
Could you please have a look at this conversation and let us know if it helps? https://community.adobe.com/t5/download-install/adobe-crash-daemon-preventing-creative-cloud-updater...

Regards,
Sahil

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 15, 2022 Mar 15, 2022

Hi,Can we please have the logs collected via Adobe Log collector tool.
For guidelines please check https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 15, 2022 Mar 15, 2022

Not being an expert but CR seems to refer to Camera Raw. Try to uninstall Camera Raw before installing Photoshop… Maybe it will work…

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 21, 2024 Jun 21, 2024
LATEST

For me, I just updated Photoshop. Turns out I was about 3 versions behind, even though I had auto updates enabled. 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines