• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Congelamento após iniciar o Photoshop

New Here ,
Sep 21, 2022 Sep 21, 2022

Copy link to clipboard

Copied

Não consigo utilizar o Photoshop nas ultimas versões, após eu iniciar ele congela e não volta mais, no gerenciador de taredas diz que não está respondendo.

Até ontem estava funcionando perfeitamente.

Ele só está funcionando nas versões 22. se alguém por favor pude me ajudar agradeço muito.

*whatsapp number removed
photoshop error.png

TOPICS
Windows

Views

43

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 21, 2022 Sep 21, 2022

Copy link to clipboard

Copied

What are your system specs? You may have problem with GPU or with RAM memory. How much of RAM you have installed and what GPU is installed?

 

Have you tried to reset preferences or to use latest 23.5.1 release?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 22, 2022 Sep 22, 2022

Copy link to clipboard

Copied

Especificações do Sistema:specs.png

Tenho 8gb de memória RAM e a gpu é integrada do processador

 

Sim, eu já redefini as preferências e estou usando a versão 23.5.1

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 22, 2022 Sep 22, 2022

Copy link to clipboard

Copied

LATEST

8GB of RAM is minimum but it seems not enough, that is your first problem. Second problem will be Graphic Card which is integrated and I believe weak for newest Photoshop so you may have problem.

 

Here are required system specs https://helpx.adobe.com/photoshop/system-requirements.html

When it comes to Graphic Card look for score 2000 or above, thats Adobe recomendation https://www.videocardbenchmark.net/directCompute.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines