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Connot stop paying

New Here ,
Oct 07, 2017 Oct 07, 2017

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Hi

I need to stop my subscription...

Am trying to do this long time ago...

Am paying every month and i need to stop it now

Show me the way please...

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Adobe
Community Expert ,
Oct 07, 2017 Oct 07, 2017

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Log into your Adobe Creative Cloud Account, you can manage your subscription there. Ensure you haven't signed a one year subscription. As this is mainly a user-to-user advice forum it's best to phone Adobe directly to discus this matter.

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Contributor ,
Oct 08, 2017 Oct 08, 2017

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Hi Kholoud,

If your subscription is month-to-month you have to contact Adobe Contact Customer Care (show more options) click on chat or phone and they will ask about the reason why you want to cancel your membership and so on.

Screen Shot 2017-10-08 at 11.15.50 AM.png

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