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constant crashing

New Here ,
Dec 20, 2022 Dec 20, 2022

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every time i open the program it shuts down everything else i have going at the time. My computer is more than enough to handle the program but yet it still does it. given that it happened on my laptop as well, im thinking it has something to do with photoshop.

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Adobe Employee ,
Dec 23, 2022 Dec 23, 2022

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Hi @Brett27653233o9vj sorry to hear this.

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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