Constant Freezing

New Here ,
Feb 21, 2022 Feb 21, 2022

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Constant FREEZING since installing the latest version. No rhyme or reason although it seems to happen more often when multiple windows are open. It has frozen while moving text, moving object, zoomin in etc...

VERY frustrating!

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Adobe Employee ,
Feb 21, 2022 Feb 21, 2022

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Hi there,

 

We're sorry for the freezing issue. Which Photohsop version do you have installed? Are you also experiencing freeze while changing layer styles or opacity on a large files?

 

Turn off the Graphics Processor from the Photoshop preferences and check if that helps to resolve the problem for you?

 

Thanks,

Mohit

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Adobe Employee ,
Feb 21, 2022 Feb 21, 2022

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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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