Corrupted text on PDF export

New Here ,
Jun 12, 2019 Jun 12, 2019

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Hello, I can't seem to find an answer to this new problem I've been experiencing. The text at the top of the output PDF is corrupted on export.

photoshop_error.jpg

Here's some background:

  1. I am saving as PDF, high quality print. I haven't modified any other export settings.
  2. It exports to other file formats OK, such as JPG.
  3. Photoshop is updated.
  4. For whatever it's worth, the file is pretty big at 249MB.
  5. The font families are downloaded just fine.
  6. This also happens when I open a new Photoshop file, copy the same text block over, and export it into a plain PDF.

Because of that last point, I'm now wondering if I have some kind of errant default settings on my text box that are causing this to happen. Oddly enough, my text preferences for "Choose Text Engine Options" has only two options, "East Asian" and "Middle Eastern and South Asian". I'm in the U.S., so I don't quite understand that, and maybe it has something to do with this problem.

Any help is appreciated. Thanks.

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correct answers 1 Correct answer

Adobe Community Professional , Jun 12, 2019 Jun 12, 2019
A work-around would be Type > Convert to Shape Otherwise you may want to check this out https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

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Adobe Community Professional ,
Jun 12, 2019 Jun 12, 2019

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A work-around would be

Type > Convert to Shape

Otherwise you may want to check this out

https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

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New Here ,
Jun 12, 2019 Jun 12, 2019

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Thanks. It looks like de-activating and re-activating the font family fixed it.

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Community Beginner ,
May 25, 2022 May 25, 2022

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Deleting the Photoshop font cache seemed to work. If it did thank you! I have been dealing with this issue for over 3 years! I thought I had turned on/off a setting of some kind and couldn't figure it out. So I have been printing to Adobe pdf.

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New Here ,
Jun 10, 2020 Jun 10, 2020

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For decades I exported PDFs for print etc from Photoshop with zero problems, now with Photoshop 2020 many words have their letters jumbled up. This is beyond belief. I was only forced to stop using CS5 when I upgraded my Mac. Now I have to double-check everything in the PDF too. Ridiculous...

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Community Beginner ,
Jun 28, 2022 Jun 28, 2022

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I have same problem now with my Photoshop / Adobe acrobat - all latest version (photoshop CC 23.4.1) This is really painful to work with! Convert fonts to outlines is not go for me! Did anyone has suistainable solution? 

Thanks! 

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Adobe Community Professional ,
Jun 28, 2022 Jun 28, 2022

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Hi!

Did you try deactivating and reactivating the font family? If so, what happened? What font is giving you trouble?

Michelle

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Community Beginner ,
Jun 29, 2022 Jun 29, 2022

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I did as well as deleted the Photoshop font cache. The font giving me trouble is the Akkurat font family. I have been dealing with this issue for probably 3 years, my work-around was to print to pdf. Now I don't. 🙂

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