Could not complete your request because of a program error

[georgeg85]

Hi,

I have just installed the latest version of Photoshop through Creative Cloud and I can't do a single thing without this error coming up. When I press a key I just get more of the same window cascading down the screen.

I'm on a Mac running Big Sur 11.6.1.

I can't even change any settings because this error will come up almost straight away.

I have trashed preferences, completely uninstalled and re-installed. I've read the many different fixes for this error that other people have used, but I just can't even get into the settings to try those fixes. At one point I was able to see the settings menus but as soon as I click on anything it just crashes. I have granted full disk access to Photoshop...I'm out of ideas!

[kevin stohlmeyer]

What are your computer specs? What Mac version, RAM, HD Space, Scratch Disk space, etc.

The other thing you can try to do is not just uninstall - try uninstalling and running the Adobe cleaner tool to give you a completely fresh install.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html