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Could not load styles / patterns / swatches in Photoshop launch

New Here ,
Aug 29, 2021 Aug 29, 2021

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when opening after last update when opening photoshop i get these 3 error messages:

- Could not load styles because the file is already in use or was left open by another application

- Could not load patterns because the file is already in use or was left open by another application

- Could not load swatches because the file is already in use or was left open by another application

 

it happens also after computer reboot so there is no option for the files to be in use or open in another application, and I only use creative cloud apps.

 

I use Win10

 

can someone please help we solve it?

 

Thank you 🙏

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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Maybe some file permission issue? Some issue with your windows account? Can you try to create another windows user account and install photoshop under that new account?

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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Here's instructions to what @Francesco Della Peruta is suggesting: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions 

 

If it works under a new admin account, you know there are permissions issues.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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Hello, is sync presets on in Edit/Preferences/General: https://helpx.adobe.com/photoshop/using/sync-presets.html (or was it on in the previous version?)

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