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Could not open “filename.jpg” or "filename.psd" because of a disk error

New Here ,
Oct 17, 2024 Oct 17, 2024

Hi there,

Today I've started getting the following error message in Photoshop: Could not open “filename” because of a disk error. It happens when I try opening jpg or psd files. The files are on a server and other users are able to open these files, so the files aren't corrupted. 

Using macOS, I've updated to Sequoia 15.0.1 last night, not sure if that made any changes.

Version of app: 25.12.0

Thanks

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Adobe
Community Expert ,
Oct 19, 2024 Oct 19, 2024
LATEST

Did you try to add the disk to the working disks in the Photoshop settings?

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