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Could not update smart object files because of a disk error.

New Here ,
Jan 17, 2025 Jan 17, 2025

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Hi, 

 

swo i've been using photoshop for years and  years now (around 20 years)  and if i find an error i can usually work around it - but recently i have been getting the problem Could not update smart object files because of a disk error.  This only happens when i'm using one of my actions to update smart objects on one of my actions.  

The error can occur at any point as the action is running, some times it works fine, some times not at all.  I dont know if its a problem with graphic card or not AMD Radeon 7900 GRE but its a pretty hefty graphics cart that i only purchased a few months back.  When the error happens the screen goes black, Radeon crashes then i get the error in photoshop.  

i have updated all my scratch disk to all of my HDDs, Radeon Drivers are up to date 

one final thing - the action opens 9 files (which after updating then saves as a copy in jpg format and closed) , one at a time and uses a template file for the smart object info.  the template file is pretty small 1500 x 300 px i think  

 

Thanks 

 

Simon  

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correct answers 1 Correct answer

Community Expert , Jan 18, 2025 Jan 18, 2025

There is a thread below that has a few suggestions on this issue (from  a few years back). Not sure if you have come across it already but thought I'd share in case.
https://community.adobe.com/t5/photoshop-ecosystem-discussions/error-could-not-update-smart-object-files-because-the-file-was-not-found-whemn-psd-file-moved/m-p/10826476 

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Community Expert ,
Jan 18, 2025 Jan 18, 2025

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There is a thread below that has a few suggestions on this issue (from  a few years back). Not sure if you have come across it already but thought I'd share in case.
https://community.adobe.com/t5/photoshop-ecosystem-discussions/error-could-not-update-smart-object-f... 

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New Here ,
Jan 18, 2025 Jan 18, 2025

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Hi, 

 

thank you - i have looked at quite a few threads about similar problems but this may hold the answer 🙂  

 

Simon  

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Community Expert ,
Jan 18, 2025 Jan 18, 2025

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Hi, 

 

thank you - i have looked at quite a few threads about similar problems but this may hold the answer 🙂  

 

Simon  


By @harvey24061407oujx

 

Please do report back.

 

Another option could be to replace the problem action step with a scripted step (probably with the same result, but worth a try if nothing else works).

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