Crash on launch Photoshop macOS

Participant ,
Feb 16, 2022 Feb 16, 2022

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I'm sad to announce that after updating to 23.0.2 this issue has come up for me.

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Adobe Employee ,
Feb 16, 2022 Feb 16, 2022

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23.0.2? Or 23.2? I suspect you're hitting something entirely different. I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Engaged ,
Feb 16, 2022 Feb 16, 2022

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23.2 I'm no longer getting the crash. Hope it lasts. Lots of Adobe issues come back in later versions.

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Participant ,
Feb 16, 2022 Feb 16, 2022

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Thank you Jeffery for your reply.

I don't usually send those reports.

I'm talking about version 23.2 actually.

Anyway, it's now too late since I uninstalled Photoshop while deleting the preferences and re-installed and now everything is fine. Although I really didn't want to do it in the first place.

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Adobe Employee ,
Feb 20, 2022 Feb 20, 2022

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My guess is you were seeing this: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-23-2-crashes-on-startup-macos/id... but without a crash report I can't say for sure. Caused by a plug-in.


Senior Product Manager - Customer Advocacy - Digital Imaging

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