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Crash Photoshop erreur GPU malgré MAJ graphique

New Here ,
Jul 15, 2024 Jul 15, 2024

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crash PS.JPG

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New Here ,
Jul 15, 2024 Jul 15, 2024

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Première fois en plus de 20 ans de photoshop que je vois ça.
Je suis sur windows 10 et ma carte est une rtx 3090 et jusqu'alors je n'avais aucun problème.

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Community Expert ,
Jul 15, 2024 Jul 15, 2024

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The RTX3090 is compatible, I use one here.

 

Does your system have more than one GPU - for example an integrated GPU as well as the separate NVidia GPU? If so you need to force Photoshop to only see and use the NVidia card.

 

See the steps in this help article, in particular Step 6

https://helpx.adobe.com/uk/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Dave

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Community Expert ,
Jul 15, 2024 Jul 15, 2024

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There seems to be something more going on here if PS cannot even recognize your GPU.

I would run all available updates to the driver and if possible even reseat the card in your PC.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

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New Here ,
Jul 17, 2024 Jul 17, 2024

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Comme je l'ai indiqué dans le titre, j'ai déjà effectué la mise à jour de ma carte.
Je l'ai effectué après avoir lu cette erreur.

Ce qui est incompréhensible c'est qu'auparavant, ça fonctionnait sans problème.

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New Here ,
Jul 17, 2024 Jul 17, 2024

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Bonjour Dave,

Je n'ai qu'un seul GPU et malheureusement si je ne peux pas ouvrir le logiciel, je ne peux évidemment pas effectuer les modifications que vous sugggérez...

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