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Crashing During Loadup

New Here ,
Nov 02, 2021 Nov 02, 2021

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Hello I recently just updated to the new version of Adobe photoshop 2022 yesterday and it keeps crashing during the load up process. I've tried everything including uninstalling and reinstalling the program. Is there anything else I can do? If not is there a way to down grade back to the previous version of the program

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Adobe Employee ,
Nov 14, 2021 Nov 14, 2021

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Hi @defaultxhdzi6f55210 I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html  

 

You can install and prior version and keep the current version installed so we can figure ot what issue you are seeing: https://helpx.adobe.com/download-install/using/install-previous-version.html 


Senior Product Manager - Customer Advocacy - Digital Imaging

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