Crashing

New Here ,
Aug 06, 2022 Aug 06, 2022

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My Photoshop is crashing whenever I try to open a file either via the home page or in a new doc, after pressing the open option, my files show up for a split second and then the whole thing closes, was working finr like 8 hrs ago.

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Community Expert ,
Aug 07, 2022 Aug 07, 2022

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Hi

Try resetting your Photoshop preferences

https://helpx.adobe.com/ie/photoshop/using/preferences.html

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Community Expert ,
Aug 07, 2022 Aug 07, 2022

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If a preference reset doesn't work (and it often does), maybe try this: Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. 
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
Aug 08, 2022 Aug 08, 2022

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Hi @Patrick25551597zzsbI'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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