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Creating Animated Gifs

New Here ,
Aug 26, 2021 Aug 26, 2021

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Hello

 

I'm trying to export a two frame animated gif. I'm going to Save for Web Legacy as normal but every time I'm getting the error 'Could not complete this operation. A write permissions error has occurred'. I can't seem to get past this point. I've looked on-line and people are saying its a photoshop bug in the latest version but no work around. Can anyone help please?

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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Hi, could you give us more info about your setup? Please post the contents of Photoshop's help>system info, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

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New Here ,
Aug 26, 2021 Aug 26, 2021

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Hello. Thanks for getting back to me. Here is the info: 

 

Adobe Photoshop Version: 22.5.0 20210809.r.384 ce617de x64 Number of Launches: 22 Operating System: Mac OS 11.5.2 System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 4 Processor speed: 3000 MHz Built-in memory: 16384 MB Free memory: 7294 MB Memory available to Photoshop: 12385 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.779 ACP.local Status: - SDK Version: 1.48.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.16.0.22 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: ^4 Live Edit Client SDK Version: 3.82.01 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon Pro 555
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 2,147 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1152, right=2048 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/MacOS/sniffer" -baseTimeMS=1326108 -comment=Photoshop Version: Adobe Photoshop 22.5.0 20210809.r.384 ce617de x64

[1572 ms]
Start sniffer 2021-08-20 11:01:10
# Photoshop Version: Adobe Photoshop 22.5.0 20210809.r.384 ce617de x64
sniffer -baseTimeMS=1326108 -comment=Photoshop Version: Adobe Photoshop 22.5.0 20210809.r.384 ce617de x64

{478 ms}
Start platform native
# displays: 1
Display 0
Display: 69937572
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (2,048 1,152), w=2,048, h=1,152)
Dimensions: (4,096 2,304)
Physical size: (479.44 269.685)
Pixel size: (0.117051 0.117051)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro 555 index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon Pro 555
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
69937572
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{772 ms}

{772 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 69937572
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (2,048 1,152), w=2,048, h=1,152)
Dimensions: (4,096 2,304)
Physical size: (479.44 269.685)
Pixel size: (0.117051 0.117051)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915465 index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon Pro 555 OpenGL Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
69937572
GPU accessible RAM: 2,048 MB
VRAM: 2,048 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.6.20)
Device version: 2.1 (2.1 ATI-4.6.20)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915465
Display mask: 1023
End platform OpenGL
{786 ms}

{786 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: AMD Radeon Pro 555 Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Jun 17 2021 15:24:17))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 17 GB / s
Compute score: 520.021
Device name string: AMD Radeon Pro 555 Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{1550 ms}

Exit code kExitNormal
End sniffer 2021-08-20 11:01:11
[kStatusNormal, kExitNormal]

[1572 ms]
Finish RunAllAPIs

[4075 ms]
Start GetSnifferResult

[4075 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970286826349464244 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2021/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 476.6G, 199.8G free Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/ Installed components: dvametadata.framework dvametadata 14.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.dabacbb 79.dabacbb ICUUnicode.framework ICUUnicode 12.1.d22a981 ICUConverter.framework ICUConverter 12.1.d22a981 AdobeCrashReporter.framework AdobeCrashReporter 10.1.4 boost_system.framework boost_system 14.0.0.0 AdobeACE.framework AdobeACE 3.0.0 79.058b66a. dvanet.framework dvanet 14.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 14.0.0.0 dvascripting.framework dvascripting 14.0.0.0 dvaappsupport.framework dvaappsupport 14.0.0.0 dvaunittesting.framework dvaunittesting 14.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.0.1 79.d85f1ec. AIDE.framework AIDE 2.0.1 79.3c4373a boost_chrono.framework boost_chrono 14.0.0.0 dynamiclink.framework dynamiclink 14.0.0.0 dvaaccelerate.framework dvaaccelerate 14.0.0.0 dvametadataUI.framework dvametadataUI 14.0.0.0 boost_filesystem.framework boost_filesystem 14.0.0.0 AdobeBIB.framework AdobeBIB 2.0.0 79.058b66a. AdobeXMPFiles.framework AdobeXMPFiles 79.dabacbb 79.dabacbb AdobeLinguistic.framework 14.3.0.4a21dc2 dvaplayer.framework dvaplayer 14.0.0.0 PlugPlugOwl.framework PlugPlugOwl 10.1.0.15 libzip.framework libzip 14.0.0.0 AdobeAGM.framework AdobeAGM 5.0.0 79.058b66a. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.0.0 79.da06e70. AdobePDFL.framework AdobePDFL 16.0.1 79 . ecac319 dvavulcansupport.framework dvavulcansupport 14.0.0.0 dvacore.framework dvacore 14.0.0.0 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.0.1 79.d85f1ec. dvatransport.framework dvatransport 14.0.0.0 AdobeXMP.framework AdobeXMPCore 79.dabacbb 79.dabacbb AdobeJP2K.framework AdobeJP2K 2.0.1 79.a664172 dvaaudiodevice.framework dvaaudiodevice 14.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 10.1.0.15 utest.framework utest 14.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.0.0 79.abfb21f. dvametadataapi.framework dvametadataapi 14.0.0.0 WRServices.framework WRServices 16.1.0 16.1.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.0 79.058b66a. boost_threads.framework boost_threads 14.0.0.0 AdobeCoolType.framework AdobeCoolType 6.0.0 79.058b66a. boost_regex.framework boost_regex 14.0.0.0 boost_program_options.framework boost_program_options 14.0.0.0 dvamediatypes.framework dvamediatypes 14.0.0.0 AdbePM.framework AdbePM 5.8.00.377285 1.630273 boost_date_time.framework boost_date_time 14.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 6.0.0.48740 79.27c2bd3 dvaui.framework dvaui 14.0.0.0 ICUData.framework ICUData 12.1.d22a981 dvamarshal.framework dvamarshal 14.0.0.0 Unified Extensibility Platform uxp-5.2.0-7-75a0f37 Required plugins: Accented Edges 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 22.5.0, © 2014-2021 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 13.4 (872), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 13.4 (872), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 22.5 © 2002-2021 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 22.5 © 2003-2021 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 22.5 © 2003-2021 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 22.5 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 22.5 © 1990-2021 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 22.5 © 2021 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 22.5, Copyright © 2002-2021 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 22.5 © 2001-2021 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 22.5.0, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 22.5.0, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 22.5.0, © 2001-2021 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 22.5 © 1990-2021 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 22.5 © 1990-2021 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 22.5 © 1989-2021 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 22.5 © 1989-2021 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 22.5 © 1989-2021 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 22.5 © 2003-2021 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 22.5 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 22.5.0, © 1999-2021 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 22.5, © 2002-2021 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 22.5.0, © 2014-2021 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 22.5, © 2015-2021 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 22.5.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 22.5 © 1989-2021 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 22.5.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: Extensis 21.4.1.10001, Copyright © 2021 Celartem, Inc., doing business as Extensis. All rights reserved. - from the file “/Applications/Adobe Photoshop 2021/Plug-ins/Automate/ExtensisFontManagementPSCC2021.plugin/” Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 4.4.0.52 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.start/" CDO: 1.91.0
CmdN: 1.9.1
CDP: 1.117.0 Discover Panel (Loaded) 1.8.0.58 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.40.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/" CCX Sharesheet UXP (Loaded) 19.8.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.sharesheet/" CC Libraries Panel (Prepared) 3.13.177.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.cclibrariespanel/" CAPTURE: 1.2.4 STOCK: 2.0.30 CCX Commenting UXP Webview (Prepared) 20.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.comments-webview/" Neural Filters (Prepared) 1.8.2.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Photoshop Cloud Value Dialog (Prepared) 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.cloudValueDialog/" Photoshop UXP Export-As (Prepared) 5.5.5.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop In App Messaging (Loaded) 2.2.2.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.inAppMessaging/" Photoshop Personalization (Loaded) 2.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Plugins Panel (Prepared) 1.2.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/" IC popup message (Loaded) 1.0.0.0 Extensions: New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/index.html” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/extensions/stock-panel-licensing/index.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Extensis 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/Extensis_Photoshop_HTML/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_13_164/manager.html” Installed TWAIN devices: NONE

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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It looks more as a system permissions error. Try to change the saving destination just in case …

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New Here ,
Aug 27, 2021 Aug 27, 2021

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Hello. Yes I've tried that with the same effect 

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Adobe Employee ,
Aug 26, 2021 Aug 26, 2021

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Does this happen saving all files using Save for Web or just this one? If just this one, can you share the file? (hyperlink to CC files or dropbox)

Where are you trying to save this file? Internal harddrive, server, external drive? Does this happen saving to all locations? (e.g. try saving to the desktop?)

 

Check Security & Preferences... Privacy. 

Where is Photoshop allowed to access?

JeffreyTranberry_0-1630024920880.png

 

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Aug 27, 2021 Aug 27, 2021

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Hi Jeffrey, 

 

Its happening with all files. I've just tried creating one with a circle and square animation which is really simple and it still will not do it. I've also tried saving to desktop, external hard drive and internal hard drive will all the same result. I'm panicing a little as my client is waiting for these amimated gifs. 

 

Cheers

Paul

 

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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Did you also check the system prefrences Jeffrey pointed at?

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New Here ,
Aug 27, 2021 Aug 27, 2021

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Yes all good. I've seen a few online articles saying is a bug within the latest Photoshop. I'm not sure what version to downgrade to. Any help?

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Adobe Employee ,
Aug 27, 2021 Aug 27, 2021

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If you create a new user account on macOS, and launch Photoshop in that user account, does it work? 

 

https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions

 

 

Senior Product Manager - Customer Advocacy - Digital Imaging

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