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Crop tool does not contain crop handles on image when running as an action in photoshop 25.12

New Here ,
Sep 13, 2024 Sep 13, 2024

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When running the crop command as a recorded action in the latest versions of Photoshop (25.12) and Photoshop Beta (25.13) on Windows the crop handles are missing and reposisioning is sluggish. The crop tool works as expected when not run as an action.

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Actions and scripting , Windows

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Adobe Employee ,
Sep 17, 2024 Sep 17, 2024

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Hey, @marcdwelis. Welcome to the Photoshop Community. I'll move your response to discussions for now. I'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy and paste into a text document > upload and attach here. Actions are custom workflow, and it'll help if you export and share the action file for us to test this.

 

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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New Here ,
Feb 14, 2025 Feb 14, 2025

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Hello Sameer,

Thanks for your reply. I am attaching an image of the how recorded crop action runs on both Photoshop version 26.3 (when the crop tool is missing its handles and reponds sluggishly) and Photoshop 25.11 (the last version when the recorded crop command responds correctly). I have reset preferences with no effect. Thank you.

@mention

Missing Crop Handles Photoshop Version 26.3.jpgexpand image

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Community Expert ,
Feb 14, 2025 Feb 14, 2025

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For what it's worth, I'm sure that I have seen this before as well in other versions, I think that I either zoomed in/out or showed extras or something else to "refresh" the screen and the crop handles appeared.

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New Here ,
Feb 23, 2025 Feb 23, 2025

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Hello Stephen,

Thanks for your reply. When running the crop command as a recorded action is missing its crop handles in every verson of Photoshop after version 25.11. Zooming, showing extras, or any other movements are not available when running actions. Please consider that the crop command is not the only command running in the recorded script.

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Community Expert ,
Feb 14, 2025 Feb 14, 2025

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@marcdwelis have you tried View - Extras 

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New Here ,
Feb 23, 2025 Feb 23, 2025

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I have extras selected in the view menu. Unselecting and reselecting has no effect.

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Community Expert ,
Feb 14, 2025 Feb 14, 2025

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Functions as intended in the latest version 26.3.0 of Photoshop on Windows.

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New Here ,
Feb 23, 2025 Feb 23, 2025

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Hello Bojan,

Thanks for your interest in this problem. I'm sorry, though, the crop handles are missing when running a crop command as a recorded action in version 26.3.0. The last version that the crop handles appear correctly is 25.11

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Community Expert ,
Feb 23, 2025 Feb 23, 2025

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Just tested, you are correct. Would you mind recording the set path or inserting the path step followed by the transform path step, with a modal for the transform path allowed to temporarily solve the problem? In the past, I recorded several commercial actions and never used the Crop tool; I always opted for Insert Path, followed by Transform Path if necessary.

set work path command recorder in action step.jpgexpand image

 

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