Crop tool does not show crop handles on image

Advocate ,
May 04, 2022 May 04, 2022

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I don't know how to get the 'handles' back, similar to the transform handles, that used to appear around the imagle when I selected the crop tool. There is nothing now, no evidence of crop other than the crop tool shows as the cursor and I have to marquee select the image which I do not want. I simpy want the old way, to  select crop tool and handles appear around the image so I can crop the image. Also, as it is now, I can select content-aware, but when I marquee select the image the 'content aware' becomes unavailable and unchecked. I have looked everywhere but obviously am missing something as I am not able to restore the crop tool to its old 'natural' behavior. Can someone help me with this please... TIA,  Ken

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Advocate , May 04, 2022 May 04, 2022
Ah, I unchecked the box that said "use classic mode" I thought for sure I would want to be using classic mode but apparently not... Yipee the tool is working properly now. AND, the reason I am going through weeks of recovery now with almost every tool is that I trashed preferences and now trying to re-build all of my preverences back to where I had them before the trash, which did not solve my original problem, but I digress and go back to work now. Thank you everyone for quick replies.

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

 

Have you reset the Tool yet? 

Is View > Extras checked? 

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Advocate ,
May 04, 2022 May 04, 2022

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Ah, I unchecked the box that said "use classic mode" I thought for sure I would want to be using classic mode but apparently not... Yipee the tool is working properly now. AND, the reason I am going through weeks of recovery now with almost every tool is that I trashed preferences and now trying to re-build all of my preverences back to where I had them before the trash, which did not solve my original problem, but I digress and go back to work now. Thank you everyone for quick replies.

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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For some reason, the handles are now placed on the outside of the crop frame. That means you won't see them if you have floating windows, until you drag a corner to expand the window.

 

If they really are totally missing, I have no idea. That would probably be a GPU issue. Is the "Disble Native Canvas" checkbox still around in Preferences? That should revert some functions from Metal to the old OpenGL code.

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Advocate ,
May 04, 2022 May 04, 2022

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I got it now and thank you... I unchecked "use classic mode" which was checked somehow, I have no idea, and anyway, that fixed the problem. I'll leave this post as it may benefit someone else down the line.

 

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