Crop tool not working on photoshop 2024

[defaultgkv4cx5jjqrc]

App version 25.0.0

Mac Mini M1
MacOS Ventura 13.6

Just updated few days ago to v25 and noticed that the crop tool is not working. It lets me define the crop area but when I hit "enter" to confirm the choice the image disappears.

[Derek Cross · Accepted solution]

Try Reset Tool to see if that sorts out the issue.

[defaultgkv4cx5jjqrc]

It worked! Thanks very much Derek!

[Margaret3650798669d7]

try to use a different mouse

I had a problem trying to crop in 2000

installed 2024 and still had the problem

but when i tried a  mouse  i use for a different copmuter it crops fine

bought a new mouse and it also works.

no clue why

[default33c63r4iua6z]

My crop tool is not working either. I've tried to reset the crop tool and it still is not working.Any other tricks to resolve?

[c.pfaffenbichler]

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html