CS5 with CC2023

[JG32974021gk7o]

Use the complete Adobe suite CS5 on desktop Win10. Wanted to try Photoshop CC2023 and installed it as a trial. After a few days, both CS5 and CC2023 stopped working. Got the message that Adobe Installation Manager had detected an error. What is the cause and what to do??

[Edit from moderator: here is the entire message without the html <pre> codes that added shading and chopped off all but the first line]

Use the complete Adobe suite CS5 on desktop Win10. Wanted to try Photoshop CC2023 and installed it as a trial. After a few days, both CS5 and CC2023 stopped working. Got the message that Adobe Installation Manager had detected an error. What is the cause and what to do?

[jane-e]

@JG32974021gk7o 

I've moved your post to Photoshop from Using the Community. Can you post the error message?

Are you on macOS or Windows? Which version?

Jane

[JG32974021gk7o]

I tried it again several times with the result that CC 2023 worked but all the CS5 application did not work getting the message: "Adobe Application manager is required to resolve this issue. This program may be missing or damaged. Download a new copy of the Adobe Application Manager from Adobe.com, or reinstall the product." I had to reinstall the c: drive with the latest backup to get my Adobe CS5 suite working.