cs6, activated on 1 laptop but...........message says it is on to many

New Here ,
Apr 04, 2022 Apr 04, 2022

Copy link to clipboard

Copied

My laptop crashed and had to have extensive work to get it running again. The ssd had to be wiped clean with a completely new windows 10 instillation. AFter finally getting CS 6 reinstalled I started getting a message it was installed on more than 2 machines. I have taken it off my old backup computer which leaves it on 1 machine. I am still getting the message that it is on to many machines and will quit working after 30 days. What do  I do to stop it from being turned off?

 

Lee Presnell Photographer

PS: I lost 44,000 photos/20 years work                                                

TOPICS
Windows

Views

51

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

Copy link to clipboard

Copied

CS6 does check online to ascertain it is 'Activated', but resetting the Activation count can only now be done by contacting Adobe by a Chat.

Be Signed-In here with your Adobe ID and allow cookies in your web browser, and Chat to a sympathetic Support staff member,

CONTACT ADOBE SUPPORT from this Chat link: 

Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Ask only for a RESET OF ACTIVATIONS.  Do NOT ask for "support", you will only be redirected back to Community Forums.

 

Regards. My System: Lr-Classic 11.3, Photoshop 23.3, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.1, Windows-10.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 04, 2022 Apr 04, 2022

Copy link to clipboard

Copied

quote

PS: I lost 44,000 photos/20 years work                                                


By @Bogey_Bacall

 

No you didn't. They are not "in" Photoshop. They are still sitting there on disk, accessible to any Photoshop version you may install.

 

If you didn't back up the images you can't blame anyone but yourself.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied

LATEST
quote

PS: I lost 44,000 photos/20 years work                                                


By @Bogey_Bacall

 

If you have stored your pictures on the disk that had to reformatted/wiped out you must restored the pictures from a backup.

That isn't a problem with Photoshop.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines