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Cursor gets stuck on transform handle

Explorer ,
Aug 26, 2021 Aug 26, 2021

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ESC button to drop accidential transformation doesn't get percieved by the app anymore... 

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Explorer ,
Aug 26, 2021 Aug 26, 2021

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In

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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Hi, could you elaborate, is it during transform (ctrl+T) or then using the handles? or when pasting a file?

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Explorer ,
Aug 27, 2021 Aug 27, 2021

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When using the handles. The coursor just stick to the object and there's no way to unstick it, only aplly the whatever transformation happened and then undo it, really annoying. 

 

Another one, PS just couldn't exit selection transformation mode and I had to shut it off from the Task manager, the whole interface got blocked, but the app wasn't showing up as 'Not-responding'. 

 

The hadles periodically dissapear and I can't see it's it selected, is it still int transform mode?... Just a bunch of manipulation tool glitches... 

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Explorer ,
Sep 02, 2021 Sep 02, 2021

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Another one. Admin shouldn't have changed the name of the topic. When I see a pile of glitches, I see a pile of glitches. Diffent computer, same situation - fresh Win10 with Fresh CC. Photoshop just can close itself, I have to knock it off out of the task manager... Fuuun...not. 

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Explorer ,
Sep 02, 2021 Sep 02, 2021

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UPD, pardon, it's not working at all... This error comes up just with anything you try PS to make do, not only close it... lol  had uninstall it and get previous version... I'm done

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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Does ctrl-. work? 

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Explorer ,
Aug 27, 2021 Aug 27, 2021

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It's a newerly installed CC on a newrly installed Win 10. There are no presets yet. I've been using PS for 20 years, I know what I'm doing. It's just going down hill... 

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Explorer ,
Aug 27, 2021 Aug 27, 2021

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Uploaded a screen record with mouse and keyboard actions registration to show what I mean. Sometimes it actually works fine, but these ara random occasions. 

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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Just to confirm, this issue happens with a mouse and not with a pen/wacom?

Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Aug 30, 2021 Aug 30, 2021

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Both, I do have Wacom, I used mouse to represent most common case and not to steer the blame towards wacom. 

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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@Daria5EAB Thanks for the video.  Trying to reproduce here but haven't been able to.  What else do you have installed or did you install on this new Win10 install?  Do you use/install Wacom?  Do you have gaming/high performance mouse with high polling rate?  

 

One thing you can try to see if it resolves the issue for you is to go to Preferences > Technology Previews and check Deactivate Native Canvas.  Quit Photoshop, relaunch and let me know if the problem still persists.  

 

Also, in Photoshop, can you go to Help > System Info...,  click Copy, open a text editor, create a new file, paste, save and attach that here please?  Thanks!

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Explorer ,
Aug 30, 2021 Aug 30, 2021

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Thank you, will try these as well. I've already switched the GPU off, switched the legacy transformation on to see if it helps... my manipulations with settings didn't work so far. Maybe just wait for another update...

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Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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Quoting user u/jzn110 from Reddit because they explain this bug/issue well.

 

---

 

"So I've recently encountered a super annoying issue that I'm assuming is associated with one of the recent updates:

 

Whenever I click a transform handle to go into transform mode, the object in question then becomes stuck to my cursor until I click it again to release it (I'm not clicking and holding, just clicking the handle once).

 

This is incredibly frustrating when you're trying to make a specific transformation using the dialog boxes above.

 

Anyone else experiencing this?"

 

https://www.reddit.com/r/photoshop/comments/pbg6ik/sticky_transform_controls/

 

---

 

It's extremely bothersome and aggravating, and completely disrupts the workflow.

 

Running the August 2021 release of Photoshop (version 22.5).

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Adobe Community Professional ,
Aug 31, 2021 Aug 31, 2021

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How are you getting into "transform mode"?

  1. When using the Move Tool, there is the "Show Transform Controls" option within the Options bar running along the top of Photoshop.
  2. There is the Free Transform function which can be launched from the Edit menu or the keyboard shortcut "Command/Control + T"

 

Does your problem occur using both methods above?

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Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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Just tested and the problem seems to only occur when using method 1.

 

I could reproduce the issue most of the time from the following steps:

 

1. Click on the Move tool

2. Have "Show Transformation Controls" turned on in the top options bar

3. Click on a transform handle from the current layer/image (only click once, don't start dragging yet)

4. Transform handle will get stuck to the cursor

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Adobe Community Professional ,
Sep 01, 2021 Sep 01, 2021

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Hi, did you try what Chad Rolfs suggested ? :

"One thing you can try to see if it resolves the issue for you is to go to Preferences > Technology Previews and check Deactivate Native Canvas.  Quit Photoshop, relaunch and let me know if the problem still persists."

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New Here ,
Sep 01, 2021 Sep 01, 2021

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I've been having the same issue.  Once you click the transform handle, it starts to resize the layer instantly, instead of double-clicking the transform box to resize (previous versions of PS).  

 

I tried turning on the "Deactivate Native Canvas," shut down photoshop, reopened, and the same thing happens.  Quite frustrating.  

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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Tried that and the problem still persists.

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Adobe Employee ,
Sep 02, 2021 Sep 02, 2021

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Hi,  Can y'all go to Help > System Info...,  click Copy, open a text editor, create a new file, paste, save and attach that here please?  Thanks!

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Explorer ,
Sep 03, 2021 Sep 03, 2021

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Sure, here. That's one of 2 computers I use. The other one, a brand new laptop, had a diffrent issue I had to resolve just by rolling back to the previous version. So I'm going to to here the same thing on this one, but before that, I've copied this info. 

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Community Beginner ,
Sep 13, 2021 Sep 13, 2021

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Got same issue with the latest version, cursor just keeps sticking to transform handles. Resetting preferences doesnt solves this, i rolled back to 22.4.3 release. 

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Participant ,
Sep 16, 2021 Sep 16, 2021

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Hi @chad.rolfs 

Here is my System Info  

I can verify that I am having the same problem when clicking the transform handle, it starts to resize the layer instantly, instead of double-clicking the transform box to resize. So when I click the transform handle at anytime trying to transform an object the transform sticks to the mouse instantly and usually I have to double click after the layer is transformed then go back a step to fix. Ctrl + T doesn't do the sticky thing.

 

I agree with @Daria5EAB        

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Adobe Employee ,
Sep 21, 2021 Sep 21, 2021

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Thanks @RosaPerry however that link doesn't work for me, just takes me to my cloud assets.  Can you possibly attach it here like Daria did?  Thanks!

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Participant ,
Sep 22, 2021 Sep 22, 2021

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Sorry about that @chad.rolfs

Please find attached my Photoshop System Info. 

Thanks for your help.

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