decontamination color not working photoshop 2020

[Gerardo Jacques]

I´m trying to do a quick mask using color range, but when I try to refine the selection in the mask menu the option of decontamination color is enabled it the mask menu... What am I doing wrong? HELP!! 

[BenHH]

I just update CC2020 21.1.2 and have the same problem ! I'm searching help and support as well . Continung to contact Adobe support.

...

If I find a solution will keep posted  ..

[BenHH]

I just found out and work for me .. as you  select & mask  .. the next panel on the top left coner  ..Make susre you uncheck "sample all layers"  then I can check decontaminate colors ...

Hope it helps.

[lindacliffdweller]

Thank you!!! I've been pulling my hair out on this one. 

[Lucian297202947ely]

it worked. thanks

[Kukurykus]

Moderator, remove 'Actions and scripting' label for this thread.