direct x 11 available but direct x 12 required

[AlanLDLC]

Hi, 

When I launch Photoshop, everything is OK, except Direct X. 

Direct X 12 seems to be OK

My GPU is compatible with DX12

Do you have any idea about this issue? 

Thanks for your help 😉

Alan

Win11
GPU : Nvidia MX130
PS 24,6

[davescm · Accepted solution]

The MX130 does not fully support the features of Direct X12. You will often see it marked as Direct X 12 (Feature level 11).

So no it does not meet current system requirements.

Dave

[AlanLDLC]

Hi Dave and thanks for your fast answer. 
What type of issue I might have then? With Photoshop and Premiere for example?

Kind regards, 
Alan

[D Fosse]

The issue is that your graphics card (GPU) is not capable of performing the functions Photoshop requires. This is a hard physical limitation, not something that can be added in an update. The only remedy is to replace it with a newer and more capable card.

DirectX 12 is a programming interface. Your card is able to "speak the language" of DirectX 12, hence the claim that it supports DirectX 12. The problem is that it cannot execute all the required functions.

[AlanLDLC]

Hi! 
Ok, I get it. Thanks for these details. 
Kind regards, 
Alan

[ken_8677]

I have a problem with this answer. Photoshop tells me I need directx12. I bought a card with directx 12, now you say that the card still won't work. How about a list of cards with directx12 and the neccessary extra components so I don't waste my money on cards that still won't work?

[D Fosse]

@ken_8677 

It's the difference between support and feature level. Those are the terms you need to keep separate.

DirectX is a set of "application programming interfaces" (APIs), now at version 12. Think of it as a language. If a GPU can speak the language, it has DirectX 12 support.

The problem is that it may not be able to execute all the functions specified in the DirectX 12 APIs. That is the feature level, what the GPU can do. So a GPU may have DirectX 12 support, but only feature level 11. And that does not satisfy Photoshop's current requirements.

If you look at the spec sheet of any GPU, the feature level is always specified. But it's usually in small type a bit down, because it can be lower than the "support" level.

If you buy a new GPU now, this is not an issue. Any half-decent GPU now will have feature level 12. But if you get an older one, like 6-7-8 years old, this is something you need to check.