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9

direct x 11 available but direct x 12 required

Community Beginner ,
Jun 24, 2023 Jun 24, 2023

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Hi, 

When I launch Photoshop, everything is OK, except Direct X. 

 

Capture d'écran 2023-06-24 195432.png

 

Direct X 12 seems to be OK

Capture d'écran 2023-06-24 195315.png

 

My GPU is compatible with DX12

Capture d'écran 2023-06-24 200216.png

 

Do you have any idea about this issue? 

Thanks for your help 😉

 

Alan

 

Win11
GPU : Nvidia MX130
PS 24,6

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correct answers 1 Correct answer

Community Expert , Jun 24, 2023 Jun 24, 2023

The MX130 does not fully support the features of Direct X12. You will often see it marked as Direct X 12 (Feature level 11).

So no it does not meet current system requirements.

 

Dave

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Community Expert ,
Jun 24, 2023 Jun 24, 2023

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The MX130 does not fully support the features of Direct X12. You will often see it marked as Direct X 12 (Feature level 11).

So no it does not meet current system requirements.

 

Dave

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Community Beginner ,
Jun 24, 2023 Jun 24, 2023

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Hi Dave and thanks for your fast answer. 
What type of issue I might have then? With Photoshop and Premiere for example?

Kind regards, 
Alan

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Community Expert ,
Jun 24, 2023 Jun 24, 2023

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The issue is that your graphics card (GPU) is not capable of performing the functions Photoshop requires. This is a hard physical limitation, not something that can be added in an update. The only remedy is to replace it with a newer and more capable card.

 

DirectX 12 is a programming interface. Your card is able to "speak the language" of DirectX 12, hence the claim that it supports DirectX 12. The problem is that it cannot execute all the required functions.

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Community Beginner ,
Jun 24, 2023 Jun 24, 2023

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Hi! 
Ok, I get it. Thanks for these details. 
Kind regards, 
Alan

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