dmg double clicking on my macbook monterey 12.2 m1 pro

New Here ,
Mar 12, 2022 Mar 12, 2022

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I have the photoshop dmg but double clicking on my macbook monterey 12.2 m1 pro does not open the installer

 

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Adobe Community Professional ,
Mar 13, 2022 Mar 13, 2022

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@Maria235604233wa7 

 

To download and install Photoshop as part of your Creative Cloud membership, follow these directions:

https://helpx.adobe.com/creative-cloud/help/download-install-Photoshop.html

 

Confirm that your computer meets the system requirements:

https://helpx.adobe.com/photoshop/system-requirements.html

 

Jane

 

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Guide ,
Mar 13, 2022 Mar 13, 2022

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where did you download the installer from?

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Adobe Community Professional ,
Mar 13, 2022 Mar 13, 2022

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That installer is either probably very old (and can't run in 64-bit) or there is some M1 issue but the point is, you should be doing what Jane suggested and doing all installs through Create Cloud.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Mar 12, 2022 Mar 12, 2022

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I have the photoshop dmg but double clicking on my macbook monterey 12.2 m1 pro does not open the installer.

 

janee_1-1647265513412.png

 

 

 

Duplicate thread with answers in each merged by moderator. Please post once.

 

 

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Adobe Community Professional ,
Mar 13, 2022 Mar 13, 2022

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install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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