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do the last update woth with w10 & photoshop?

Enthusiast ,
Nov 08, 2016 Nov 08, 2016

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Hi

today microsoft release another update , does somebody test it ?

does photoshop 2017 still crash  ?

and what 's about 2015 and previous work correctly ? do they have still the taskbar issue?

thanks

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Adobe Employee ,
Nov 09, 2016 Nov 09, 2016

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Hi GiovannivolontĆØ,

Is Photoshop CC 2017 crashing at your end, if yes please share the crash log.

How to find crash log in windows: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Regards,

Mohit

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Enthusiast ,
Nov 09, 2016 Nov 09, 2016

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hi

yes it does

but i have bought cs5 & cs6 not extended

i know they are old , but i spend money for them

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Enthusiast ,
Nov 09, 2016 Nov 09, 2016

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Hi Giovan yeah I know that today Microsoft update his operating system but my Adobe Photoshop CC does not crash. Actually you knowing me what problem you are faced, and What is your operating system Mac or Desktop?

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Participant ,
Nov 09, 2016 Nov 09, 2016

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I have the new windows release and also photoshop CC 2017, it works without problems.

If you have a crash, please let us know wich (on start up, while working, ...), so we can help you out.

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Community Expert ,
Nov 09, 2016 Nov 09, 2016

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Photoshop CC2017 / CC2015.5 and CS6 all working here - before and after this weeks Windows 10 update.

Dave

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LEGEND ,
Nov 09, 2016 Nov 09, 2016

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Hi Dave could you see whether this behaviour I found with Photoshop 2017 and Win10 is reproducible? It's really simple. Try running Photoshop as an Administrator. Right click  photoshop.exe , select properties and check 'Run this program as an Administrator' and press OK

1.png

I find then when I then run Photoshop it kills dragging and dropping of image files into Photoshop. For example below there is an image open in Photoshop. When I try to drag a different image to the tabs bar or onto the image itself , I just get an icon saying it doesn't work.

2.png

If I run Photoshop without that box checked ie not as an Admin , dragging and dropping works fine.

3.png

It's a very trivial problem and easily resolved, but it makes me wonder if there are other implications of running Photoshop as an Admin as it's pretty common here to advise OPs to do that.

Terri

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Participant ,
Nov 09, 2016 Nov 09, 2016

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I can reproduce that, when it runs as Admin, when you run it as 'normal' everything works fine.

I try to find out what it's going wrong, i think it's something in the settings.

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LEGEND ,
Nov 09, 2016 Nov 09, 2016

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Thanks for trying that. It's not that I am so concerned about it not working, more a case of not wanting to recommend using 'admin' rights to users here who have other permission problems. I think it probably shows there is a small bug in the coding though.

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Participant ,
Nov 09, 2016 Nov 09, 2016

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for the pertormence with windows vista, it was better to run as admin, but from windows 8 or above i didn't use it any more and run it as normal. I find something that would give a solution but a bit afraid for the security of the system. When turn of the LUA in the register of windows it seems to work. I don't know if this is safe.

so try on one risk or do not

regedit

local machine/software/microsoft/windows/policies/system

look for EnableLUA and set to zero

mine advice,run photoshop just normal

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Community Expert ,
Nov 09, 2016 Nov 09, 2016

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Hi Terri

Yes I can confirm "Run as admin" does kill drag and drop.

I try never to run programs as admin unless absolutely necessary

Dave

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LEGEND ,
Nov 09, 2016 Nov 09, 2016

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Hi Dave,

thank you also for checking that out. As I said above,  the question is a bit academic as we usually don't run as administrators. I only came across it after someone in the office told me that Photoshop runs faster with 'admin' rights-which it doesn't lol. Funny enough dragging and dropping from the library does still work under those conditions. I'll put in a bug report just in case there are more deep seated implications. Thanks again

Terri

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Adobe Employee ,
Nov 10, 2016 Nov 10, 2016

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Hi Terri & all,

Thank you for reporting the issue, we have logged a bug  and it will be worked by the Engineering Team.

Regards

Tanuj Sandal

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LEGEND ,
Nov 10, 2016 Nov 10, 2016

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Thank you Tanuj. Nice to know you guys react so quickly to these things.

regards

Terri S

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Enthusiast ,
Nov 09, 2016 Nov 09, 2016

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hi Dave

and all the users about the taksbar that doesn't hide? are they blind?

thanks

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Community Expert ,
Nov 09, 2016 Nov 09, 2016

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GiovannivolontĆØ wrote:

hi Dave

and all the users about the taksbar that doesn't hide? are they blind?

thanks

I cannot comment on other users eyesight. I can confirm that the taskbar hides correctly in CC2017 with Windows 10 fully up to date (1607 (OS build 14393.447)

It does not hide in full screen with CC2015.5.1 / CS6 - however I normally run three monitors so that is not an issue here

Dave

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