Copy link to clipboard
Copied
I've upgraded my video card to a GT710 which shows as a supported card on Adobe's site.
Photoshop graphics processor (GPU) card FAQ
The problem is the card does not work with the Oil paint filter even though according to Nvidia it has everything needed and Adobe lists it as supported. No one (not Adobe or Nvidia) can tell me why it does not work. The only reply I get is to buy a different card. SMH. My response was polite but simple. I am not going to play musical video cards until I find one that magically works---Not unless Nvidia will let me return, at their expense, all the cards that Adobe says might work and don't. Adobe does have a get-out-of-jail free card which is a small paragraph stating that the cards should work but may not work with all features. ( I am paraphrasing) They just don't list which ones don't have all the features and which ones do.
Anyway, since I can't get a straight answer about what is causing the problem or which cards definitely work I figured I would ask the community.
Can we get a list of people using Photoshop CC 2018 or 2019, who can fully use the oil paint filter, and the model of video card they are using?
I am actually seeing this problem across all the forums and video card suppliers. This site, as well as Nvidia and Amd, have similar questions.
Thanks
Copy link to clipboard
Copied
Hi
Try downloading the diver from here and perform a clean install
Also take a look here
Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues
Can you post your Photoshop system info, go to Help > System Info and copy and paste that into this thread
Copy link to clipboard
Copied
Thanks, Ged
I've done all of what you suggested and a lot more. I used several versions of photoshop 2015, 17, 18, and 19. Fresh installs of multiple drivers dated over the last year, flashed my bios with an updated version, etc. and chatted with Adobe and Nvidia several times. No joy. Here is my sys info in case someone sees something obvious. At this point I think its time to play hit and miss with video cards. This version of photoshop is yet again another fresh install which is why you will see only 2 launches. Still the same problem. Oh, and I have Win 10 Pro 64 bit 8gb ram i7 processor
Adobe Photoshop Version: 19.1.6 20180808.r.398 2018/08/08: 1185588 x64
Number of Launches: 2
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17134.1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2926 MHz
Built-in memory: 8118 MB
Free memory: 5188 MB
Memory available to Photoshop: 7412 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="NVIDIA GeForce GT 710"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="25.21.14.1634"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GT 710/PCIe/SSE2"
glgpu[0].GLRendererID=4747
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll"
glgpu[0].GLDriverDate="20181010000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="GeForce GT 710"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="416.34"
clgpu[0].CLBandwidth=1.06401e+10
clgpu[0].CLCompute=98.9425
License Type: Subscription
Serial number: 96040577871522318454
GUIDBucket:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
Temporary file path: C:\Users\lt201\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 644.8G, 435.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342
AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146
AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
AdobeOwl.dll Adobe Owl 5.2.11
AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229
AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827
AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619
AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924
AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924
AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342
ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6
AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279
amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000
ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342
BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342
boost_date_time.dll photoshopdva 11.1.0
boost_filesystem.dll photoshopdva 11.1.0
boost_signals.dll photoshopdva 11.1.0
boost_system.dll photoshopdva 11.1.0
boost_threads.dll photoshopdva 11.1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342
CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 11.1.0
dvacore.dll photoshopdva 11.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 11.1.0
dvamediatypes.dll photoshopdva 11.1.0
dvametadata.dll photoshopdva 11.1.0
dvametadataapi.dll photoshopdva 11.1.0
dvametadataui.dll photoshopdva 11.1.0
dvaplayer.dll photoshopdva 11.1.0
dvatransport.dll photoshopdva 11.1.0
dvaui.dll photoshopdva 11.1.0
dvaunittesting.dll photoshopdva 11.1.0
dynamiclink.dll photoshopdva 11.1.0
ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 10.0.0.22
JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
LogSession.dll LogSession 7.4.1.109.46827
mediacoreif.dll photoshopdva 11.1.0
MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2018 19.1.6
Plugin.dll Adobe Photoshop CC 2018 19.1.6
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87
PSArt.dll Adobe Photoshop CC 2018 19.1.6
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop CC 2018 19.1.6
SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526
SVGRE.dll SVGRE 79.586793 79.586793
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
VulcanControl.dll Vulcan Application Control Library 5.3.0.16
VulcanMessage5.dll Vulcan Message Library 5.3.0.16
WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0
WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Accented Edges 19.1.6 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 19.1.6 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 19.1.6 - from the file “Filter Gallery.8bf”
Average 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Average.8bf”
Bas Relief 19.1.6 - from the file “Filter Gallery.8bf”
BMP 19.1.6 - from the file “Standard MultiPlugin.8bf”
Camera Raw 11.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 11.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 19.1.6 - from the file “Filter Gallery.8bf”
Charcoal 19.1.6 - from the file “Filter Gallery.8bf”
Chrome 19.1.6 - from the file “Filter Gallery.8bf”
Cineon 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Cineon.8bi”
Clouds 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Clouds.8bf”
Collada 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Color Halftone 19.1.6 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 19.1.6 - from the file “Filter Gallery.8bf”
CompuServe GIF 19.1.6 - from the file “Standard MultiPlugin.8bf”
Conté Crayon 19.1.6 - from the file “Filter Gallery.8bf”
Craquelure 19.1.6 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 19.1.6 - from the file “Standard MultiPlugin.8bf”
Crosshatch 19.1.6 - from the file “Filter Gallery.8bf”
Crystallize 19.1.6 - from the file “Standard MultiPlugin.8bf”
Cutout 19.1.6 - from the file “Filter Gallery.8bf”
Dark Strokes 19.1.6 - from the file “Filter Gallery.8bf”
De-Interlace 19.1.6 - from the file “Standard MultiPlugin.8bf”
Dicom 19.1.6 - from the file “Dicom.8bi”
Difference Clouds 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Clouds.8bf”
Diffuse Glow 19.1.6 - from the file “Filter Gallery.8bf”
Displace 19.1.6 - from the file “Standard MultiPlugin.8bf”
Dry Brush 19.1.6 - from the file “Filter Gallery.8bf”
Eazel Acquire 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “EazelAcquire.8ba”
Entropy 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
Export Color Lookup Tables 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Export3DLUT.8be”
Extrude 19.1.6 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “FastCore.8bx”
Fibers 19.1.6 - from the file “Standard MultiPlugin.8bf”
Film Grain 19.1.6 - from the file “Filter Gallery.8bf”
Filter Gallery 19.1.6 - from the file “Filter Gallery.8bf”
Flash 3D 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Fresco 19.1.6 - from the file “Filter Gallery.8bf”
Glass 19.1.6 - from the file “Filter Gallery.8bf”
Glowing Edges 19.1.6 - from the file “Filter Gallery.8bf”
Google Earth 4 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Grain 19.1.6 - from the file “Filter Gallery.8bf”
Graphic Pen 19.1.6 - from the file “Filter Gallery.8bf”
Halftone Pattern 19.1.6 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 19.1.6 - from the file “HDRMergeUI.8bf”
HSB/HSL 19.1.6 - from the file “Standard MultiPlugin.8bf”
IFF Format 19.1.6 - from the file “Standard MultiPlugin.8bf”
IGES 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Ink Outlines 19.1.6 - from the file “Filter Gallery.8bf”
JPEG 2000 19.1.6 - from the file “JPEG2000.8bi”
Kurtosis 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
Lens Blur 19.1.6 - from the file “Lens Blur.8bf”
Lens Correction 19.1.6 - from the file “Lens Correction.8bf”
Lens Flare 19.1.6 - from the file “Standard MultiPlugin.8bf”
Liquify 19.1.6 - from the file “Liquify.8bf”
Matlab Operation 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “ChannelPort.8bf”
Maximum 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
Mean 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
Measurement Core 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “MeasurementCore.8me”
Median 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
Mezzotint 19.1.6 - from the file “Standard MultiPlugin.8bf”
Minimum 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
MMXCore Routines 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “MMXCore.8bx”
Mosaic Tiles 19.1.6 - from the file “Filter Gallery.8bf”
Multiprocessor Support 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “MultiProcessor Support.8bx”
Neon Glow 19.1.6 - from the file “Filter Gallery.8bf”
Note Paper 19.1.6 - from the file “Filter Gallery.8bf”
NTSC Colors 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “NTSC Colors.8bf”
Ocean Ripple 19.1.6 - from the file “Filter Gallery.8bf”
OpenEXR 19.1.6 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 19.1.6 - from the file “Filter Gallery.8bf”
Palette Knife 19.1.6 - from the file “Filter Gallery.8bf”
Patchwork 19.1.6 - from the file “Filter Gallery.8bf”
Paths to Illustrator 19.1.6 - from the file “Standard MultiPlugin.8bf”
PCX 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “PCX.8bi”
Photocopy 19.1.6 - from the file “Filter Gallery.8bf”
Photoshop 3D Engine 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Photoshop3DEngine.8bi”
Photoshop Touch 19.0 - from the file “PSDX.8bi”
Picture Package Filter 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “ChannelPort.8bf”
Pinch 19.1.6 - from the file “Standard MultiPlugin.8bf”
Pixar 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Pixar.8bi”
Plaster 19.1.6 - from the file “Filter Gallery.8bf”
Plastic Wrap 19.1.6 - from the file “Filter Gallery.8bf”
PLY 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Pointillize 19.1.6 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 19.1.6 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “PBM.8bi”
Poster Edges 19.1.6 - from the file “Filter Gallery.8bf”
PRC 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Radial Blur 19.1.6 - from the file “Standard MultiPlugin.8bf”
Radiance 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Radiance.8bi”
Range 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
Render Color Lookup Grid 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Export3DLUT.8be”
Reticulation 19.1.6 - from the file “Filter Gallery.8bf”
Ripple 19.1.6 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 19.1.6 - from the file “Filter Gallery.8bf”
Save for Web 19.1.6 - from the file “Save for Web.8be”
ScriptingSupport 19.1.6 - from the file “ScriptingSupport.8li”
Shake Reduction 19.1.6 - from the file “Shake Reduction.8bf”
Shear 19.1.6 - from the file “Standard MultiPlugin.8bf”
Skewness 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
Smart Blur 19.1.6 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 19.1.6 - from the file “Filter Gallery.8bf”
Solarize 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “Solarize.8bf”
Spaces 19.1.6 - from the file “Spaces.8li”
Spatter 19.1.6 - from the file “Filter Gallery.8bf”
Spherize 19.1.6 - from the file “Standard MultiPlugin.8bf”
Sponge 19.1.6 - from the file “Filter Gallery.8bf”
Sprayed Strokes 19.1.6 - from the file “Filter Gallery.8bf”
Stained Glass 19.1.6 - from the file “Filter Gallery.8bf”
Stamp 19.1.6 - from the file “Filter Gallery.8bf”
Standard Deviation 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
STL 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Sumi-e 19.1.6 - from the file “Filter Gallery.8bf”
Summation 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
Targa 19.1.6 - from the file “Standard MultiPlugin.8bf”
Texturizer 19.1.6 - from the file “Filter Gallery.8bf”
Tiles 19.1.6 - from the file “Standard MultiPlugin.8bf”
Torn Edges 19.1.6 - from the file “Filter Gallery.8bf”
Twirl 19.1.6 - from the file “Standard MultiPlugin.8bf”
U3D 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Underpainting 19.1.6 - from the file “Filter Gallery.8bf”
Vanishing Point 19.1.6 - from the file “VanishingPoint.8bf”
Variance 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “statistics.8ba”
Virtual Reality Modeling Language | VRML 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
Water Paper 19.1.6 - from the file “Filter Gallery.8bf”
Watercolor 19.1.6 - from the file “Filter Gallery.8bf”
Wave 19.1.6 - from the file “Standard MultiPlugin.8bf”
Wavefront|OBJ 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “U3D.8bi”
WIA Support 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “WIASupport.8li”
Wind 19.1.6 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 19.1.6 (20180808.r.398 2018/08/08: 1185588) - from the file “WBMP.8bi”
ZigZag 19.1.6 - from the file “Standard MultiPlugin.8bf”
Optional and third party plug-ins: NONE
Duplicate and Disabled plug-ins: NONE
Plug-ins that failed to load: NONE
Extensions:
com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
com.adobe.inapp.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseStock.html”
New Document 2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”
Libraries 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\index.html”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseTypekit.html”
Start 2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Installed TWAIN devices: NONE
Copy link to clipboard
Copied
Hi
I don't see anything wrong with your system info, I have a GTX660 2GB card and have never had any issues with it in any version of Photoshop and a lesser AMD 1GB GPU on my work PC and that works fine to.
Try deleting the Photoshop preferences file from this location
C:\Users\yourname\AppData\Roaming\Adobe\Adobe Photoshop CC 2018\Adobe Photoshop CC 2018 Settings
Have you tried logging onto the PC with different Windows user profile.
Copy link to clipboard
Copied
Is your i7 have an integrated GPU? You should consider that the GT710 might have worse performance than Intel integrated GPU. Is GeForce GT 710 waste of money? - [Solved] - Graphics Cards
Copy link to clipboard
Copied
No, my on board graphics card isn't good enough. I'll have to upgrade to something else. Maybe it is just the GT-710 but I can't get a definitive answer as to why nor can I get a definitive answer on any cards. Nvidia won't stick their neck out and tell me which cards will work.
Copy link to clipboard
Copied
In addition to Ged's suggestion of a clean install, I'd also strongly recommend unchecking all the additional components in the installer. You don't need any of them, all you need is the base driver.
There isn't much Adobe can say about this. It works if the driver works. The problem is that the drivers are developed with one thing only in mind - to get the latest games to work. And do you really expect game developers to stick to all specifications? Of course not.
So it's easy to imagine NVidia/AMD cutting corners. Yeah, "Extreme Violence 2" works for now - that's the main thing. Let's fix it properly next month, if we have time. In the meantime, Photoshop crashes and who cares.
FWIW, there are video card lines not driven by the gaming market - NVidia Quadro and, presumably, AMD Radeon Pro.
Copy link to clipboard
Copied
Yes, I am looking at those cards. The problem is that I can't get Nvidia to give me a straight answer about which cards will work. Their techs have suggest the Quadro but couldn't tell me if they will 100% work. So, I am back to making a guess, buying a card, and crossing my fingers. I am currently looking at the Radeon line and waiting for an answer from AMD about its specifications. The card needs to support open CL. Unfortunately, neither AMD or Nvidia plainly state which cards or models numbers support that feature.
Copy link to clipboard
Copied
leot34776242 wrote
The problem is that I can't get Nvidia to give me a straight answer about which cards will work.
And I don't expect you ever will. They are all supposed to work, so what can they say? When they don't, it's bugs, not card model.
I have a Quadro P600 and haven't seen as much as a hint of a problem. Everything has worked reliably since day one. This is entry-level as Quadros go, and not particularly expensive.
The one thing I can't get to work is 30 bit display, but I suspect that was broken by a Windows update. AFAIK nobody has that working at this time.
Copy link to clipboard
Copied
Perfect. I was looking at the quadro P600 or the p400 Nice to know that the p600 works for you no problem. I am not too worried about the 30 bit. If I can get open CL and the oil paint filter then great.
Thanks for the input.
Copy link to clipboard
Copied
Oil paint works perfectly well here on an NVidia GTX1080.
Dave
Copy link to clipboard
Copied
Okay, I bought the Quadro P600 and it works flawlessly.
Thanks everyone.
Copy link to clipboard
Copied
Yes, the P600 seems currently one of the best deals on the market.
And an update to my post above - with the new 411.63 driver, 30 bit works again. So I'll probably hang on to this driver for a while.