Document Presets are still mssing

[Francisco30365579d6wt]

Hi this is my second time posting about this and there has been no success on this issue as of yet. I continue to have issues with the document presets page. It seems that ALL of my document presets have gone missing, I have tried the legacy version but it still does not show up with the preset sizes. 

[AxelMatt]

Unfortunately you don't gave us informations about your system and the software that you used.

Please give us more informations, including the following:

• Adobe product and version number
• Operating system and version number
• The full text of any error message (s)
• What you were doing when the problem occurred
• Screenshots of the problem
• Computer hardware, such as CPU; GPU; the amount of RAM; etc

Thanks. The above info will help to solve your problem.

[Francisco30365579d6wt]

Adobe Photoshop 24.0 and up to the most recent version 25.0

Missing all Document Preset sizes 

My system

Operating system: Windows 10 home version 22H2

CPU :intel i9 9880H

Ram : 32 GB

GPU : Nividia Geforce RTX 2070

[AxelMatt]

Please try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

Try to set the option "Use Legacy "New Document" interface" in the preferences.

[Francisco30365579d6wt]

I have tried both methods you have provided on both the 24.0 and 25.0 version of photoshop and they continue to not show up with in the new blank document presets.

 

[AxelMatt]

Do you have tried to reset the preferences?

If this doesn't help I would try this:

Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again. If this doesn't help try the reinstallation with removing the preferences also.

[Francisco30365579d6wt]

I have tried both of these suggestions and they both do nothing to fix my issue of missing blank document presets. 

[Francisco30365579d6wt]

So the weird thing is that the standard version from 24.0 to 25.0 for some reason have the blank documents missing issue but when I downloaded the beta version they happen to reappear. And it also seems to also not have the tool bar bug that makes the tool bar show up with no icons on it. Not really a fix but something about the beta version seems to not have the same issues as these current stable releases.