Document turns grey after every adjustment – Unchecking graphics processor doesn't help

[Silja_S]

Hello,

Can anyone help me with this super annoying issue – every time I make an adjustment on any layer, the document flashes grey. I can't work like this, I unchecked the graphics processor and restarted everything. Help!!!!!!!! Working on 2020 21.1.1. version, on a macOS Catalina.

The error in action

[PECourtejoie]

Hello, could you please post the contents of Help>System Info...?

[Silja_S]

Adobe Photoshop Version: 21.1.1 20200312.r.121 2020/03/12: c839971b587 x64 Number of Launches: 0 Operating System: Mac OS 10.15.1 System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 6 Logical processor count: 12 Processor speed: 2600 MHz Built-in memory: 16384 MB Free memory: 9126 MB Memory available to Photoshop: 14342 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.26.5 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.34.67 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 300 seconds Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin Photoshop crashed on 3/10/20 at 10:42:25 AM (GetImageViewResourceSharingGLContext) Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=1120, right=1792 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4080
glgpu[0].GLName="AMD Radeon Pro 5300M OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro 5300M OpenGL Engine"
glgpu[0].GLRendererID=16915971
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct 2 2019 00:43:05)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) UHD Graphics 630"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Nov 2 2019 11:40:37)"
clgpu[0].CLBandwidth=2.26344e+10
clgpu[0].CLCompute=74.8333
nativegpu[0].NativeName="AMD Radeon Pro 5300M"
clgpu[1].CLPlatformVersion="1.2 (Oct 2 2019 00:43:05)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=4080
clgpu[1].CLName="AMD Radeon Pro 5300M Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLVendorID=16915968
clgpu[1].CLDriverVersion="1.2 (Nov 7 2019 19:35:38)"
clgpu[1].CLBandwidth=2.78784e+11
clgpu[1].CLCompute=1334.65
nativegpu[1].NativeName="Intel(R) UHD Graphics 630"
License Type: Subscription Serial number: 90970026678729212344 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 465.6G, 374.5G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164352 79.164352 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 ICUConverter.framework ICUConverter gtlib_12.0.23744 AdobeCrashReporter.framework AdobeCrashReporter 7.7.2 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.45640 79.617294 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.45625 79.617265 AIDE.framework AIDE 1.5.0.45618 79.617234 dynamiclink.framework dynamiclink 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 boost_filesystem.framework boost_filesystem 12.1.0.0 AdobeBIB.framework AdobeBIB 1.2.03.45640 79.617294 AdobeXMPFiles.framework AdobeXMPFiles 79.164352 79.164352 AdobeLinguistic.framework 24237 dvaplayer.framework dvaplayer 12.1.0.0 PlugPlugOwl.framework PlugPlugOwl 9.4.0.139 AdobeAGM.framework AdobeAGM 4.30.87.45640 79.617294 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 79.617294 AdobePDFL.framework AdobePDFL 15.0.0.45618 79.367423 dvacore.framework dvacore 12.1.0.0 AdobePIP.framework AdobePIP 8.1.0.40.48685 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.45625 79.617265 dvatransport.framework dvatransport 12.1.0.0 AdobeXMP.framework AdobeXMPCore 79.164352 79.164352 AdobeJP2K.framework AdobeJP2K 1.2.2.45625 79.274472 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 LogSession.framework LogSession 8.1.0.40.48685 PlugPlugExternalObject.framework 9.4.0.139 AdobeSVGAGM.framework AdobeSVGAGM 1.0.45640 79.617294 dvametadataapi.framework dvametadataapi 12.1.0.0 WRServices.framework AdobeBIBUtils.framework AdobeBIBUtils 1.1.45640 79.617294 boost_threads.framework boost_threads 12.1.0.0 AdobeCoolType.framework AdobeCoolType 5.17.00.45640 79.617294 dvamediatypes.framework dvamediatypes 12.1.0.0 AdbePM.framework AdbePM 4.1.01.377268 1.617906 boost_date_time.framework boost_date_time 12.1.0.0 dynamic-torqnative.framework Torq Native 1 AdobeMPS.framework AdobeMPS 5.8.1.45640 79.617295 dvaui.framework dvaui 12.1.0.0 ahclient.framework ahclient 4.1.1.0 ICUData.framework ICUData gtlib_12.0.23744 dvamarshal.framework dvamarshal 12.1.0.0 Unified Extensibility Platform uxp-3.4.2.14 Required plug-ins: Accented Edges 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 21.1.1, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.1 © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.1 © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.1 © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.1 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.1 © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.1 © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.1 © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.1.1, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.1.1, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.1.1, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.1 © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.1 © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.1 © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.1 © 1989-2020 Adobe. 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All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 21.1 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 21.1.1, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 21.1, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 21.1.1, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 21.1 © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 21.1, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 21.1 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 21.1.1, © 1991-2020 Adobe. 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All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Unified Extensibility Platform - Extensions: com.adobe.ccx.start 3.3.1.23 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.3.1/" CDO: 1.64.0
CmdN: 1.2.0
CDP: 1.91.0 com.adobe.photoshop.personalization 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Extensions: com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html” New Document 3.1.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.1.0/fnft.html?v=3.1.0.12” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/purchaseTypekit.html” Home 2.10.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.10.0/index.html?v=2.10.0.21” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/extensions/capture/capture.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

[stuk37795842]

I have the same problem that just started yesterday after the latest Mac Catalina update (may be unrelated). Incredibly annoying. Please fix this!

[øyvindr85259648]

I am experiencing the same issue. Very frustrating!

[Struttmann Steve]

Same problem here ...

[anastasialitwinow]

Hi! Look at my reply at my own comment, maybe that'll help if you haven't tried it yet 🙂

[anastasialitwinow]

I have the same issue! Plus it also never automatically shows me any changes that I've done, only after selecting another tool. Maybe that's a related issue? I really don't know and it's super frustrating

[anastasialitwinow · Accepted solution]

guys i solved it! at least for me it worked so far. I had to reset all my preferences completely (see here) by holding down cmnd + opt + shift at the very second you launch photoshop, then it'll show you the desired action. after that, no grey flashes anymore!

[BornDigitalNZ]

This worked for me. Thank you very much!

[Watch4him]

I never comment on these things, but THANK YOU!! It works!

[benmmc]

Thank you, kind stranger! This has been driving me bonkers.

[alisaa40446841]

OMG I've been struggling for a few months and this really helped!! Thank you so much!!!

[ZloCstone]

Ahh this worked for me for like 5 minutes then it went back to being gray.

[robr37116891]

Read a lot of blogs trying to fix this issue but nothing suggested worked, but this really works.  Just make sure you hold down the keys cmnd+opt+shift before and during photoshop startup until you get a pop-up window asking if you want to reset the preferences.  I did it the first time and thought it did not work, but then tried it again and all was well.  Very good!  Tell the world!

[karenv76049772]

Thank you thank you thank you thank you!!

[Lisa Berridge]

Hero!!! It has totally worked and saved my sanity!

[jamesn35421316]

Thanks for posting and the grey file issue has bene doing my head in ever since I updated.

THANKS

[chanw3776236]

Not all heros wear capes. 

[kieron200000]

I have the same issue ,

[chadmadeit]

Deleting my Photoshop Preferences worked for me, but now all of my settings are gone inlcuding how I had my workspace set up.

[Eric Daily]

Same issue is persisting for me today, resetting the preferences worked yesterday but is only a temporary fix for me. Document turns grey when making adjustments, also completely gray whenever photoshop isn't the active window. I'm running the latest PS update on Catalina 10.15.5

[LSS12211]

It's an issue for me with the latest P'shop update and Mojave, too. 

Seems like it's the update, rather than the OS.

Agree it's extremely frustrating. 

Hello, Adobe????

[juliano41574115]

it worked for me too! 

[Cheryl271881611njm]

oh! God bless you, and your children, and your children's children!!!!! It worked! I was about to lose my mind.