Document window gets "stuck"

Engaged ,
May 09, 2022 May 09, 2022

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Note to the forum's admin/moderators: Please, don't move this post again, because someone moved my previous post to something that's not related to what I'm experiencing and that doesn't help. (https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-document-window-turns-grey-black-photoshop...

 

My Issue:

Sometimes when I leave PS open for a while, when I go back and open a new document, for example, it doesn't update the window. What I mean is that the new document seems to open, because I see the layers, but the document itself doesn't load. Or if I had for example 4 documents opened, when I close 1, instead of showing me the next document, it keeps the 1st window.

 

For example look how I just created a new document, I can see the layers, but the window is not visible (and no, this is not a problem with the window being closed or anything, it's really a bug that goes away once I restart PS):

DannyWyatt_0-1652125076057.png

 

Anyone knows what this is and how to fix it, without restarting? Sometimes I have unsaved documents and because I can't see them, when it asks me if I want to save (when I try to close PS to fix the bug), I don't know if it's safe to save or not, because I have no idea what changes I made...

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Adobe Employee ,
May 09, 2022 May 09, 2022

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I am quite certain it is the same issue, and Mark Dahm who is on the other thread can help. It's GPU related. 


Senior Product Manager - Customer Advocacy - Digital Imaging

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Engaged ,
May 09, 2022 May 09, 2022

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Thanks for clarifying. It didn't seem the same, that's why I thought it was a mistake.

Appreciate it!

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