I applied for the Adobe NGO discount and now have the $15 annual plan. I’ve already activated it, made the payment, and downloaded Adobe Creative Cloud. However, when trying to install the programs, it shows "Free Trial" / "Buy". But I’ve already purchased it. Shouldn't it simply show "Install"?
I think you need to contact TechSoup or whichever vendor you purchased from for details on how to activate your license.
Some 3rd party vendors give you a 24 character alphanumeric redemption code with which to redeem your serial number. Others require you to log-in with your ID and password to activate the product license.
Nancy O'Shea— Product User, Community Expert & Moderator
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