Dr Brown Image Processor not showing in Bridge on MBP M1 Max

[dragantomas]

Hi all,

Just today I made a leap from Intel based Macbook Pro to 16 MBP M1 Max. 

I always usd Dr Brown processor on Intell Mac without any problem. But its not showing in Bridge on M1 Max. 

Here bellow are the 2 screenshots where you can see where I droppned Dr Brown's Processor files inside the new Mac machine.

Can someone advise the fix please? Thank you.

  

[gener7]

Russell Brown hasn't updated his softwares and likely will not due to his schedule. You may want to run Photoshop and Bridge using the Intel emulation mode aka Rosetta 2. 

Edit: Someone in the forums might know if a developer has updated it for the M1 and M2.

[dragantomas]

Is there a step by step guide how to run that Intel emulation aka Rosetta 2?

Okay I will ask in the forums as well. Thank you.

[kevin stohlmeyer]

https://support.apple.com/en-us/HT211861

[kevin stohlmeyer]

This hasn't been updated in years. @gener7 is correct you will need to run in Rosetta mode to access.

[Jeff Arola · Accepted solution]

The Dr Brown Services.jsx should go in

Machintosh HD/Library/Application Support/Adobe/Startup Scripts CC/Adobe Bridge 2023

Looks like you inadvertently put it in your User Library

I don't believe there is any need to run Bridge or Photoshop under Rosetta.

[gener7]

My bad... I forgot it was a .jsx file, not an intel binary. ^_^;;;

[dragantomas]

Jeff this is exactly how you make someone elses day, especially if this fix is their first thing in the morning on to do list. Thank you very much! This was huge help. I will also keep this for the future reference. Thank you again.

[dragantomas]

Hi Jeff, something happened with Dr. Brown amd I hope you can help. Dr Brown services worked fine untill yesterday. 

Now when I select the photo in Bridge and then to to Tools - Dr Brown Services - Image processor pro.. I get this pop up dialog (see the screenshot) informing there is an error of some sort.

I have done un/reinstall, and a Bridge factory rest (shift option cmd press on Bridge app), didnt help the issue. 

When untinstalling I have choosen option to remove all the plugins as well, but after reinstall the Dr Brown plug in was automatically added to Bridge.

Would you know what this is and how to fix this problem?

Regards

 

[Jeff Arola]

Go to

Macintosh HD/Users/UserName/Library/Application Support

and trash the

Image Processor Pro.xml

[dragantomas]

Done that just now but the problem is still the same.

(There is also a 'Image Processor Pro.log' in Application Support folder, mentioning it just in case it may b of some importance..)

[Jeff Arola]

You can open the Image Processor Pro.log with TextEdit.app and see if there is anything there related to the error.

[dragantomas]

I wouldnt know what I am looking at when reading the log. I have attached the log here, do you see anything you think can be be an error?

[Jeff Arola]

There was a photoshop update of 24.4.1 just released

Go to your Creative Cloud Desktop Application and install the photoshop 24.4.1 update.

That will eliminate the need to try a photoshop reinstall as a fix.

[dragantomas]

I already had it installed.

Now in a hindsight, I think problems started after couple of days ago I installed the Photoshop beta. Then onwards when I was opening files from Bridges beta became a default version of photoshop. 

I have uninstalled it yesterday.

[dragantomas · Accepted solution]

Okay I also went to delete  Image Processor Pro.log out of the directory you mentioned earler and that has fixed the problem. 

[Jeff Arola]

Glad you got it fixed.