Drag and drop + AI not working Photoshop

[Rafaelis]

I don't know what's wrong with Photoshop now, but I can't drag and drop images and I can't use generative fill. 

Adobe Photoshop Version: 25.9.1 20240610.r.626 e3aae35 x64
Operating System: Windows 11 64-bit

[Sameer K]

Hey, @Rafaelis. Welcome to the Photoshop Community. I'll need more information to help you figure this out. Please share the system information from Photoshop Help > System info > Copy and paste into a text document > upload and attach here. 

Has this started to happen since a recent update to Photoshop or the Windows OS?

Dragging & dropping can directly be related to a permissions issue. As a basic step, try this:

Go to C Drive > Program Files > Adobe > Photoshop 2024 > Photoshop.exe

Right-click > Run as Administrator

Check if that helps & let me know how it goes.

Thanks!

Sameer K

[Rafaelis · Accepted solution]

I had to reinstall PS. Fixed it.

[reneem72517409]

Reinstall didn't work. Run as Administrator made it worse (now I'm getting the red circle/slash icon). Clicking off "Run as Administrator" puts me back to the beginning. No drag and drop, I'm dead in the water.

[Arthurqx]

I had the same results with Admin mode. I recently updated it to PS 25.12.0 and it seems to have fixed it—either reset something internally, or they fixed a bug.