Does anyone else experience crashing when using photoshop ? I have an imac 2020 and like once a week while using photoshop my mac just crashes casuing it to restart with error reports. I called apple and they said it sounds like a software issue. I have not been to happy about this. Its a new computer. I use 2 screens. the main goes black while the second goes green. Any ideas ?
Bug, Crash or freeze, Performance, Problem or error
We're sorry about the experience due to Photoshop crashing with multiple displays connected.
Which exact version of Photoshop are you using & what is your OS?
Please check that your graphics card drivers are up to date and are both monitors connected to the the same graphics card, or is one connect to the discrete graphics card and the other is connected to a built-in/integrated graphics graphics card?
I am having the same issue. I have a iMac (Retina 5K, 27-inch, 2020) with a 3.8 GHz 8-Core Intel Core i7 processor with
16 GB 2667 MHz DDR4 memory and AMD Radeon Pro 5500 XT 8 GB graphics card but when I hook up the Apple HDMI dual monitor adapter to my LG gaming monitor and use photoshop it will occasionally blink and basically crash the computer. The only way to get the computer back up and running is to reboot the computer.