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Duotone presets not working

Explorer ,
Oct 16, 2022 Oct 16, 2022

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I have this problem too. This is not a problem of someone who does not know duotone. I have been doing them for years. and Years. The problem is that the standard presents are not working. If i go to quadtone and pick the first option (the yellow) it works but second choice has all colours in greyscale and that is geneeral. This seems like another bug. Adobe used to be reliable but they role out bugs more often now. I imagine some kind of reset is required. Is it the overprint colours gradient? See image showing all greys. Anybody able to help?

 

janee_0-1667604583864.png

 

 

Branched by moderator from 2014 thread where

Duotone was grey in the menu because the image

was 16-bit CMYK. This is not the same problem.

Subject renamed.

 

 

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Community Expert ,
Oct 16, 2022 Oct 16, 2022

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@10greenmen wrote:

I have this problem too. 


 

@10greenmen – Your problem is different and a new topic would have been better... What version of Photoshop? Go to the color picker, color libraries – do you have the appropriate Pantone colour books available?  Do you have the Pantone Connect extension for Photoshop and a Premium license subscription with Pantone?

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/changes-to-pantone-color-books/td-p/1...

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/pantone-colors-converted-to-black-err...

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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Perhaps try resetting Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

The user Library folder is hidden by default on macOS.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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New Here ,
Oct 17, 2022 Oct 17, 2022

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I understand how to do duotones / tri tones / quadtones.  I've been doing them for years.  the problem is that the presets are not loading.  When I choose a preset, the top color is there, but the rest of the choices are black.  It doesn't matter which preset I use.  I cannot find a setting to change this.  I unintsalled Photoshop and reloaded it.  I'm stumped. 

 

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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@Mike219092755s6y From your description, I believe that my reply to @10greenmen applies in your situation as well.

 

What version of Photoshop? Do you have the appropriate Pantone colour books available?  Do you have the Pantone Connect extension for Photoshop and a Premium license subscription with Pantone?

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/changes-to-pantone-color-books/td-p/1...

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/pantone-colors-converted-to-black-err...

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New Here ,
Oct 17, 2022 Oct 17, 2022

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Hi..thanks.  I'll follow up on those, but I don't understand why this suddenly happened.  I have done duotone - quadtone prints for years. My computer is set up to notify me about upates of Photoshop so I should be current.  I am in Photoshop release 23.5.1.  I am not sure if I have ever done a quadtone in this version, but I know I did one about 6 weeks ago (early September) on this computer and the presets worked fine.  

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New Here ,
Nov 04, 2022 Nov 04, 2022

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Hey Mike, did it work for you? I can't solve the same issue yetScreenshot 2022-11-04 at 18.51.45.png

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Community Expert ,
Nov 04, 2022 Nov 04, 2022

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@ianzakharov – Please read the links that I posted before your post.

 

Here are some more links:

 

https://helpx.adobe.com/creative-cloud/adobe-color.html

 

https://helpx.adobe.com/au/photoshop/kb/pantone-color-books-photoshop.html

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/changes-to-pantone-color-books/td-p/1...

 

It appears that the Pantone Color Book .acb files that are used in the file are no longer installed on your computer.

 

If you have a backup of the .acb file, then it can be re-installed.

 

If you don't have a backup, then you can click on the colour swatch, select the colour picker and dial in a new alternative preview colour, or use the colour libraries button to load in a colour from an installed Adobe Color Book (.acb) library file.

 

2022-11-05_09-40-15.png

 

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New Here ,
Nov 04, 2022 Nov 04, 2022

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Stephen, thank you! Your post is very helpful. I didn't get how it works now with Pantone Connect from the first glance, but it's clear for me now. Will have to use eye dropper. Thanks again 

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