Edits in channels revert back

[cheetohtofu]

Quasi newbie here-i was on the phone with tech support for awhile on this one.  Screen share.  No resolution after an hour, however its been escalated with a case number.

Any work I do in channels (all colors) is not saved-reverts right back to the original image-both on the cloud and on the desktop. I do alot of editing as a photographer (layers predominantly) and everything is saved seamlessly. not in channels. Montery OS. Tried different types of files, saved in different file types. Preferences reset. Any help would be appreciated.

[Subject edited by moderator as per subsequent request.]

[cheetohtofu]

Needed to edit title-not red and blue only-all channels

[jane-e]

Any work I do in channels (all colors) is not saved-reverts right back to the original image.

By @cheetohtofu

So we can better understand your issue, can you show three screenshots of your Channels panel:

• before the edit
• with the edits
• after the channel reverts

and also explain what edits you made?

You can keep it simple for the demo and make edits that are obvious (not subtle) so we can try to reproduce the issue.

Jane

[Francesco Della Peruta]

Have you tried to completely reinstall photoshop with this tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

You can also try to deactivate the cloud syncronization feature.