ENGLISH VERSION, BUT MIDDLE EASTERN FEAUTURES ARE DEFAULT

New Here ,
Jul 12, 2022 Jul 12, 2022

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Hello, 

 

Since a year my default settings skip every time to a Middle Eastern setting.

I have no clue why as I have installed the English version. 

 

I 1st noticed it in Indesign, but was able to swith it in the preferences–however sometimes it jumps back to Middle Eastern sometimes. Today I wanted to set a small text in Photoshop and again the Character settings display on Middle Eastern Feautures. I cannot find how or where to change in Photoshop and it drives me crazy. I never use Middle Eastern settings at all, so why all of a sudden this happens?
I even downloaded the app again, but didn't help.

 

Hope you can help me out here!

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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https://helpx.adobe.com/creative-cloud/help/change-install-language.html

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jul 13, 2022 Jul 13, 2022

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Dear Kevin, 

 

Thank you very much for your answer.

Unfortunately this was the first option I tried, but it doesn't change anything.

 

What do you advice? Should I just remove all apps from my computer and try once more?

Have a nice day and thank you in advance.

Marjolein

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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What language/region is your computer and Creative Cloud desktop account set to?

 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jul 13, 2022 Jul 13, 2022

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I live in the Netherlands and my Imac is set on Middle European time, region AMS/The netherlands, and language Dutch.
I have always had English Adobe software and also the CC I have set on English International.

Please see screen dumps attached. Hope this answers your question, and thank you for your quick replies.

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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One thing you can try is to uninstall the apps then run the CC Cleaner Tool to remove any trace of the previous install.

Then install CC desktop app only - confirm the language settings and then reinstall the applications from there.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

If that still does not work, I would contact Adobe Customer Care (using the chat feature). Be sure to log into the page and the chat pod should appear lower right.

https://helpx.adobe.com/contact.html

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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