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Entire Photoshop screen turns neon green

Community Beginner ,
Jul 03, 2021 Jul 03, 2021

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Not sure what is happening but lately my photoshop window screen, which shows my artwork is now neon green.  I cannot see my art and it vibrates also. I don't know if it has something to do when I disconnect from my large monitor or something else. I have upgraded my mac system to Big Sur 11.4.  The only way I can get it to work properly is to delete photoshop from my computer and reinstall it again from Adobe again. I have to click off any saved libraries etc, and start all over again. Has anyone had this issue or know how to fix it? It's happened a few times and I'm wondering if there is a conflict somewhere.

 

Please help!

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Download and install, Mac, Problem or error

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correct answers 1 Correct answer

Adobe Community Professional , Jul 03, 2021 Jul 03, 2021
@frannydog wrote: Not sure what is happening but lately my photoshop window screen, which shows my artwork is now neon green. 
Try this: go to Preferences >Technology Previews > enable Deactivate Native Canvas. Quit Photoshop and relaunch. ~ Jane

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Adobe Community Professional ,
Jul 03, 2021 Jul 03, 2021

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Do you have Quick Mask turned on?  Hit the Q key to toggle.

Have a look at thre Channels panel and make sure RGB is checked and only three channels are turned on.

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Community Beginner ,
Jul 03, 2021 Jul 03, 2021

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Quick mask is not on. Channels panel is set as you mentioned.

 

I just noticed when I'm on my big monitor, it works. When I slide to my laptop, it goes green! Any ideas about that?

 

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Adobe Community Professional ,
Jul 03, 2021 Jul 03, 2021

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I'm trying to remember what I heard, but you mentioned "something to do when I disconnect from my large monitor or something else." As I recall, it has something to do with switching monitors while PS is running, and I can't remember the details.

 

Try first connecting the "correct" monitor, then launchingPS to see if that fixes it. Or try the other answer I gave.

 

Perhaps another volunteer will know; I can't look into it further myself now due to personal obligations. 

 

~ Jane

 

 

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Adobe Community Professional ,
Jul 03, 2021 Jul 03, 2021

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Is it the sort of thing our @D Fosse would know, or is it Mac specific?  It is starting to sound like a GPU video card issue.  It's 11:20pm for Dag so he might be around.

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Adobe Community Professional ,
Jul 03, 2021 Jul 03, 2021

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@frannydog wrote:

Not sure what is happening but lately my photoshop window screen, which shows my artwork is now neon green. 

 

Try this: go to Preferences >Technology Previews > enable Deactivate Native Canvas. Quit Photoshop and relaunch.
~ Jane

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Community Beginner ,
Jul 03, 2021 Jul 03, 2021

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That worked!!! Thank you!! 

 

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New Here ,
Aug 09, 2021 Aug 09, 2021

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Perfect solution, it works!

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