Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Erreur Impossible d'effectuer cette opération en raison d'une erreur du programme

New Here ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

Bonjour je n'arrive pas à résoudre ce problème malgré les étapes suivies via votre guide.

 

Voici mon message d'erreur : 

 

Photoshop Error information
Code: -1
Text: en raison d'une erreur du programme
Message: Impossible d'effectuer cette opération en raison d'une erreur du programme.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF72E725E02 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF72CBD5D44 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF72CBD52A9 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF72CBD71EA base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF72B5CF5BE base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF72CBD7249 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF72CBD5FB0 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF72A97BEF2 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
8 address: 0x00007FF72CC36C21 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF72A67989B base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF72A8E2D1E base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
11 address: 0x00007FF72A66B1C5 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF72A6812C1 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF72A90A155 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
14 address: 0x00007FF72A66CF1B base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF72A8CA602 base: 0x00007FF72A190000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF846F07034 base: 0x00007FF846EF0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
17 address: 0x00007FF848722651 base: 0x00007FF8486D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

J'ai besoin de travailler rapidement s'il vous plait aidez-moi.

TOPICS
Bug, How to

Views

89

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 20, 2021 Oct 20, 2021
Try going to Preferences > Performance... and uncheck "Use Graphics Processor" and restart Photoshop? Do you get the same error?

Likes

Translate

Translate
Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop forum so that proper help can be offered.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

Très bien merci.

 

Pouvez-vous me transférer le lien de la nouvelle discussion ?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

You are here.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

Try going to Preferences > Performance... and uncheck "Use Graphics Processor" and restart Photoshop? Do you get the same error?


Senior Product Manager - Customer Advocacy - Digital Imaging

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 21, 2021 Oct 21, 2021

Copy link to clipboard

Copied

LATEST

Ca fonctione !!! 

Merci beaucoup.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines